HOW CAN WE HELP YOU TODAY?

We're here for you! Feel free to get in touch with us in the way that suits you best!

Hong Kong

CALL US *
800 906 312 (Local freephone)

OPENING HOURS
9 am-8 pm local time

* Please note that our phone service is provided in English.

EMAIL US *
customerservice.hk.en@hm.com (English)
customerservice.hk.zh@hm.com (Chinese)

* Please note that our email service is provided in English and Chinese.

For questions and feedback about our Stores, you can call us on +852 3973 7123 (office hour) or send an email to info.hk@hm.com. The Store service is also available in Cantonese.

Macau

CALL US *
626 214 77 (Calls from a Macau landline will be at the national call rate, costs from mobiles may vary, please check with your provider).

OPENING HOURS
9 am-8 pm local time

* Please note that our phone service is provided in English.

EMAIL US *
customerservice.mo.en@hm.com (English)
customerservice.mo.zh@hm.com (Chinese)

* Please note that our email service is provided in English and Chinese.

For questions and feedback about our Stores, you can call us on +852 3973 7123 (office hour) or send an email to info.mo@hm.com. The Store service is also available in Cantonese.

Malaysia

CALL US *
1800 818 022 (Local freephone)

OPENING HOURS
9 am-8 pm local time

* Please note that our phone service is provided in English.

EMAIL US  *  
customerservice.my.en@hm.com

* Please note that our Customer Service is provided in English.

Singapore

CALL US *
800 852 6099 (Local freephone)

OPENING HOURS
9 am-8 pm local time

* Please note that our phone service is provided in English.

EMAIL US *
customerservice.sg.en@hm.com

* Please note that our Customer Service is provided in English.

TAIWAN

CALL US *
080 909 9877 (Local freephone)

OPENING HOURS
9 am-8 pm local time

EMAIL US *
customerservice.tw.zh@hm.com

* Please note that our Customer Service is provided in Chinese.