RECALLED ITEMS

HONG KONG

PRODUCT SAFETY RECALL

Football made of foam

 

Description: Football made of foam, 9 cm in diameter, decorated with classic black and white football pattern.
Identification number: O/N 767680 / P/N 0212555.
Price: $ 39.90

H&M recalls a football made in foam. Customers are asked to immediately stop using the product and are kindly asked to return it to any H&M store for a full refund.

The product can break into small parts when bitten or pinched. Small parts are known to be a risk of choking, ingestion or inhalation for children.

H&M has been informed about three cases where small parts of the product have come loose. No injury has been reported.

We apologize for any inconvenience this may cause to our customers.

This information is also available at www.hm.com

If you have any questions, please contact our local customer service by phone (+800 906 312) or by email at customerservice.hk.en@hm.com.

PRODUCT SAFETY RECALL

Faulty belt sold together with girl leggings

 

Identification number: P/N 0189821 8, P/N 0171699 7, 978210
Price: HK$129
Description: Plastic belt with bow and metal components sold with girl leggings.
Various colour combinations.

H&M recalls the belt sold together with these girl leggings in sizes 92 and 98. Customers are asked to immediately remove and stop using the belt. The customers are kindly asked to return the belt, or the leggings together with the belt, to any H&M store for a full refund.

The metal components that hold the belt together can break into small parts. Small parts are known to be a risk of choking, ingestion or inhalation for children below 3 years of age.

H&M has been informed about one incident involving the belt. No injury has been reported.

We want to apologise for any inconvenience.

MACAU

No items have recently been recalled by us.

MALAYSIA

PRODUCT SAFETY RECALL

Faulty belt sold together with girl leggings

 

Identification number: P/N 0189821 8, P/N 0171699 7, 978210
Price: RM 49.90
Description: Plastic belt with bow and metal components sold with girl leggings.
Various colour combinations.

H&M recalls the belt sold together with these girl leggings in sizes 92 and 98. Customers are asked to immediately remove and stop using the belt. The customers are kindly asked to return the belt, or the leggings together with the belt, to any H&M store for a full refund.

The metal components that hold the belt together can break into small parts. Small parts are known to be a risk of choking, ingestion or inhalation for children below 3 years of age.

H&M has been informed about one incident involving the belt. No injury has been reported.

We would like to apologise for any inconvenience caused.

PHILIPPINES

PRODUCT SAFETY RECALL

Girl’s leggings with plastic bow belt

 

Model numbers: 446960/1/2/3/5, 400690/1, 345180, 441760/1/2, 978210 
Price: $14.95
Various colors and patterns/ Sizes 1 ½ to 8 years

The metal components on the belt can come off and pose a choking hazard to young children. H&M has been informed about one incident involving the belt. No injury has been reported. Customers should immediately remove the belt from the leggings.

Customers in the U.S. are kindly asked to contact the H&M Customer Service Center to arrange for a pre-paid mailer to return the belt and receive a $20 H&M Gift Card.

We apologize for any inconvenience.

For more information, please contact our Customer Service

SINGAPORE

PRODUCT SAFETY RECALL

Football made of foam sold in the Baby Department.

 

Description: Football made of foam, 9 cm in diameter, decorated with a classic black and white football pattern. The product has been sold in the Baby Department in our stores.
Identification number: O/N 767680 / P/N 0212555.
Price: S$5.90

H&M has decided to recall this football sold in the Baby Department in our stores.

The product can break into small parts when bitten or pinched/torn. Small parts are known to pose a risk of choking. We have received information about three cases where small parts of the product have come loose. No injuries have been reported.

Customers are asked to immediately stop using the football and return it to any H&M store for a full refund.

We apologise for any inconvenience caused.

If you have any questions, please contact our customer service at customerservice.sg.en@hm.com. This information is also available at www.hm.com.

PRODUCT SAFETY RECALL

Faulty belt sold together with girl leggings

 

Identification number: P/N 0189821 8, P/N 0171699 7, 978210
Price: S$19.90
Description: Plastic belt with bow and metal components sold with girl leggings.
Various colour combinations.

H&M recalls the belt sold together with these girl leggings in sizes 92 and 98. Customers are asked to immediately remove and stop using the belt. The customers are kindly asked to return the belt, or the leggings together with the belt, to any H&M store for a full refund.

The metal components that hold the belt together can break into small parts. Small parts are known to be a risk of choking, ingestion or inhalation for children below 3 years of age.

H&M has been informed about one incident involving the belt. No injury has been reported.

We want to apologise for any inconvenience.

TAIWAN

No items have recently been recalled by us.