CONTACT

Feel welcome to contact us for support!

HONG KONG

FAQ icon

CALL US *
800 906 312 (Local freephone)

 * Please note that our phone service is provided in English.

OPENING HOURS
9 am-8 pm local time

EMAIL US *
customerservice.hk.en@hm.com (English)
customerservice.hk.zh@hm.com (Chinese)

* Please note that our email service is provided in English and Chinese.

For questions and feedback about our Stores, you can call us on +852 3973 7123 (office hour) or send an email to info.hk@hm.com. The Store service is also available in Cantonese.

MACAU

FAQ icon

CALL US *
626 214 77 (Calls from a Macau landline will be at the national call rate, costs from mobiles may vary, please check with your provider).

* Please note that our phone service is provided in English.

OPENING HOURS
9 am-8 pm local time

EMAIL US *
customerservice.mo.en@hm.com (English)
customerservice.mo.zh@hm.com (Chinese)

* Please note that our email service is provided in English and Chinese.

For questions and feedback about our Stores, you can call us on +852 3973 7123 (office hour) or send an email to info.mo@hm.com. The Store service is also available in Cantonese.

Malaysia

FAQ icon

CALL US *
1800 818 022 (Local freephone)

OPENING HOURS
9 am-8 pm local time

EMAIL US *
customerservice.my.en@hm.com

* Please note that our phone service is provided in English.

Singapore

FAQ icon

CALL US *
800 852 6099 (Local freephone)

OPENING HOURS
9 am-8 pm local time

EMAIL US *
customerservice.sg.en@hm.com

* Please note that our phone service is provided in English.

TAIWAN

FAQ icon

CALL US *
080 909 9877 (Local freephone)

OPENING HOURS
9 am-8 pm local time


EMAIL US *
customerservice.tw.zh@hm.com



* Please note that our phone service is provided in English.

 

CONTACT FORM

Your local Customer Service team is always ready to help. Whether you have questions about our products, payments, delivery or returns, please don't hesitate to give us a call, or send an email.

Please note that you can't apply for a job through this contact form.

If you use the contact form below, please note that fields marked with * are mandatory.

*
 
*