TERMS & CONDITIONS

HONG KONG

About the H&M gift card
Gift cards are only available in store.

The card can be loaded with the desired amount, anything between HK$50and HK$5,000. The card can be presented as full or part payment for any goods in our H&M stores. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given but the balance maybe applied to future purchases.

To check your card balance, visit our stores. Please have your card number and card PIN available.

To top-up your card simply visit any H&M store in Hong Kong.


Gift Card Terms & Conditions

Use of this Card constitutes your acceptance of these terms and conditions. Minimum amount to activate this Card is HK$50 and the maximum limit is HK$5,000. Redeemable for merchandise (except Gift Cards) in any H&M stores (except online shop) in Hong Kong. Cannot be exchanged for cash and no change will be given. Card remains active for 2 years from the issuance date. The expiration date extends for 2 years from the date of the last transaction. After this time the Card will expire without notice and any remaining balance will be forfeited. H&M will not replace or refund lost or damaged Cards. H&M reserves the right to amend these terms and conditions without notice. In case of discrepancy or conflict between the English version and its Chinese translation, the English version prevails.

Merchandise Card Terms & Conditions

Use of this Card constitutes your acceptance of these terms and conditions. Card cannot be reloaded and the balance cannot be transferred. Maximum Card limit is HK$2,000. Redeemable for merchandise (except Gift Cards) in any H&M stores (except online shop) in Hong Kong. Cannot be exchanged for cash and no change will be given, cannot be used in conjunction with staff discount. Card remains active for 1 years from the issuance date. The expiration date extends for 1 year from the date of the last transaction. After this time the Card will expire without notice and any remaining balance will be forfeited. H&M will not replace or refund lost or damaged Cards. H&M reserves the right to amend these terms and conditions without notice. In case of discrepancy or conflict between the English version and its Chinese translation, the English version prevails.

MACAU

About the H&M gift card
Gift cards are only available in store.

The card can be loaded with the desired amount, anything between MOP50 and MOP5,000. The card can be presented as full or part payment for any goods in our H&M stores. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given but the balance maybe applied to future purchases.

To check your card balance, visit our stores. Please have your card number and card PIN available.

To top-up your card simply visit any H&M store in Macau.

Gift Card Terms & Conditions
Use of this Card constitutes your acceptance of these terms and conditions. Minimum amount to activate this Card is MOP50 and the maximum limit is MOP5,000. Redeemable for merchandise (except Gift Cards) in any H&M stores (except online shop) in Macau. Cannot be exchanged for cash and no change will be given. Card remains active for 2 years from the issuance date. The expiration date extends for 2 years from the date of the last transaction. After this time the Card will expire without notice and any remaining balance will be forfeited. H&M will not replace or refund lost or damaged Cards. H&M reserves the right to amend these terms and conditions without notice. In case of discrepancy or conflict between the English version and its Chinese translation, the English version prevails.

Merchandise Card Terms & Conditions
Use of this Card constitutes your acceptance of these terms and conditions. Card cannot be reloaded and the balance cannot be transferred. Maximum Card limit is MOP2,000. Redeemable for merchandise (except Gift Cards) in any H&M stores (except online shop) in Macau. Cannot be exchanged for cash and no change will be given, cannot be used in conjunction with staff discount. Card remains active for 1 years from the issuance date. The expiration date extends for 1 year from the date of the last transaction. After this time the Card will expire without notice and any remaining balance will be forfeited. H&M will not replace or refund lost or damaged Cards. H&M reserves the right to amend these terms and conditions without notice. In case of discrepancy or conflict between the English version and its Chinese translation, the English version prevails.

MALAYSIA

About the H&M gift card
Gift cards are only available in store.

The card can be loaded with the desired amount, anything between RM 25 and RM 2,000. The card can be presented as full or part payment for any goods in our H&M stores. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given but the balance maybe applied to future purchases.

To check your card balance, visit our stores or call Customer Service. Please have your card number available.

To top-up your card simply visit any H&M store.


Terms and Conditions 
Use of this card constitutes your acceptance of these terms and conditions. The minimum amount required to activate this card is RM 25.- and the maximum card limit is RM 2000.-. This card is redeemable for purchase of merchandise (except Gift Cards) in any H&M store in Malaysia. This card may not be exchanged for cash and no change will be given. This card remains active for 2 years from the date of the last transaction. After this time the card will expire without further notice and any remaining balance will be forfeited. This card will not be replaced or refunded if lost, stolen, or damaged. H&M reserves the right to amend the terms and conditions from time to time at its discretion without prior notice. The card balance can be checked in any H&M store in Malaysia.

Merchandise Return Card 
Use of this card constitutes your acceptance of these terms and conditions. This card is issued as a return transaction. It cannot be loaded with value and the amounts cannot be transferred. The maximum amount of this card is RM 1000,-. This card is redeemable for purchases of merchandise (except Gift Cards) in any H&M stores in Malaysia. This card may not be exchanged for cash and no change will be given. This card remains active for 1 year from the date of the last transaction. After this time the card will expire without further notice and any remaining balance will be forfeited. This card will not be replaced or refunded if lost, stolen, or damaged. The card balance can be checked in any H&M store in Malaysia. H&M reserves the right to amend these terms and conditions without notice.

SINGAPORE

About the H&M gift card
Gift cards are only available in store.

The card can be loaded with the desired amount, anything between S$10 and S$950. The card can be presented as full or part payment for any goods in our H&M stores. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given but the balance may be applied to future purchases.

To check your card balance, visit our stores. Please have your card number available.

To top-up your card simply visit any H&M store.

Terms & Conditions
Use of this card constitutes your acceptance of these terms and conditions. This card is redeemable for merchandise in any H&M Singapore stores. This card is not a cheque guarantee, credit or charge card and cannot be exchanged for cash or be used towards the purchase of another H&M Gift card. Retain Gift card as balance can be topped up. The minimum amount required to activate or top-up this card is S$10 and the maximum card limit is S$950. This Gift card remains active for 2 years from the date of last transaction. After this time the card will expire and any outstanding balance will be deducted. H&M is not responsible for lost, stolen, damaged or unauthorised use of Gift card. H&M reserves the right to amend these term and conditions without notice.

Merchandise Return Card
Use of this card constitutes your acceptance of these terms and conditions. Card cannot be reloaded and the balance cannot be transferred. Maximum Card limit is S$500. This card is redeemable for merchandise (except gift cards) in any H&M store in Singapore This card is not a cheque guarantee, credit or charge card and cannot be exchanged for cash. If the balance value is zero, the card will automatically expire. This card remains active for 1 year from the date of last transaction. After this time the card will expire without notice and any outstanding balance will be lost. H&M is not responsible for lost, stolen, damaged or unauthorized use of this Merchandise credit. H&M reserves the right to amend these terms and conditions without notice.

PHILIPPINES

About the H&M gift card

  • Gift cards are available at any H&M store in the Philippines.
  • The card can be loaded with your desired amount from PHP 300 to PHP 30,000.
  • The card can be used as full or part payment for any goods in any H&M store in the Philippines. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given in cash but the balance may be applied to future purchases.
  • To check your card balance, visit our stores. Please have your card number available.
  • To top-up your card simply visit any H&M store in the Philippines.


Terms and Conditions
The Gift Card is redeemable for merchandise at any H&M location in the Philippines. This Card has no service fees. The Gift Card is not redeemable for cash, except as required by law and is not valid for mail order, direct or internet purchases. H&M is not responsible for lost, stolen, damaged or the unauthorized use of Cards. Your purchase or use of the Gift Card constitutes acceptance of the terms and conditions of issue. Terms and conditions of issue are subject to change without notice. The Card is issued by H&M Hennes & Mauritz Inc. Please present the Gift Card as payment towards your purchases. Your receipt will show the remaining balance on your Gift Card. Purchases will be deducted from the Card amount until the value reaches zero. If the balance on your Gift Card is less than the amount of your total store purchase, you must pay the balance of the purchase price in order to complete your purchase. Dollar values are in the currency of the country where the Card is issued. Treat the Card as cash. No value until activated at Register.

Merchandise Card
The Merchandise Card is redeemable for merchandise at any H&M location in The Philippines. The Card has no service fees. The Card is not redeemable for cash, except as required by law, is not valid for mail order, direct or internet purchases, and cannot be used towards the purchase of an H&M Gift Card. H&M is not responsible for lost or, stolen, damaged or the unauthorized use of Cards. Your purchase or use of this Card constitutes acceptance of the terms and conditions of issue. The terms and conditions of issue are subject to change without notice. This Card is issued by H&M Hennes & Mauritz Inc. Please present this Merchandise Card as payment towards your purchases. Your receipt will show the remaining balance on your Card. Purchases will be deducted from the Card amount until the value reaches zero. Dollar values are in the currency of the country where the Card is issued. Treat this Card as cash.