PAYMENTS

We want your online shopping experience to be effortless!
Therefore we offer you to pay by card:

CARD PAYMENT - QUICK AND SECURE

Card Payment - Quick and Secrure
We accept Visa and MasterCard.

Encrypted transaction for your safety
H&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

Debit at dispatch of your order
If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we dispatch your order.

If the card transaction is not approved your order will be canceled. Please contact your bank or card provider if you have any questions about this.

Refunds in case of returns
Click here for more information about returns and refunds.

 

Please note that your bank might apply a fee for cross border payments, and that in some countries additional charges for import taxes/custom duties might be applied.
Read below which additional fees might apply for your market.

HONG KONG

Cross border fee Hong Kong
As you will make an international payment, your bank might apply a cross border payment fee. You can check with your bank for more information.

Please note that H&M does not compensate for any additional charges, nor refunds them in case of returns.

MACAU

Cross border fee Macau
As you will make an international payment, your bank might apply a cross border payment fee. You can check with your bank for more information.

Please note that H&M does not compensate for any additional charges, nor refunds them in case of returns.

MALAYSIA

Cross border fee Malaysia
As you will make an international payment, your bank might apply a cross border payment fee. You can check with your bank for more information.

Import taxes/custom duties Malaysia
Please note that If the value of your order exceeds the toll free limit in your market extra fees will be charged for import taxes/custom duties upon delivery. H&M does not compensate these charges. You can check with your local Customs Office for more information.

How to pay these fees: Our transport partner wnDirect will contact you by email once the parcel has reached their warehouse in UK. You can make the payment, following the instructions in the email sent to you at that time. As soon your payment is received we will continue with the shipment of your parcel. Please note that wnDirect will then take care of the tax clearance for you. 

Please note that H&M does not compensate for any additional charges, nor refunds them in case of returns.

PHILIPPINES

Cross border fee Philippines
As you will make an international payment, your bank might apply a cross border payment fee. You can check with your bank for more information.

Import taxes/custom duties Philippines
Please note that If the value of your order exceeds the toll free limit in your market extra fees will be charged for import taxes/custom duties upon delivery. H&M does not compensate these charges. You can check with your local Customs Office for more information.

How to pay these fees: Our transport partner wnDirect & Quantium will contact you about the fees by email and phone once the parcel has reached the Philippines. You can make the payment with cash on delivery directly to the driver. Please note that wnDirect & Quantium will then take care of the tax clearance for you.  

Please note that H&M does not compensate for any additional charges, nor refunds them in case of returns.

SINGAPORE

Cross border fee Singapore
As you will make an international payment, your bank might apply a cross border payment fee. You can check with your bank for more information.

Import taxes/custom duties Singapore
Please note that If the value of your order exceeds the toll free limit in your market extra fees will be charged for import taxes/custom duties upon delivery. H&M does not compensate these charges. You can check with your local Customs Office for more information.

How to pay these fees: Our transport partner wnDirect will contact you by email once the parcel has reached their warehouse in UK. You can make the payment, following the instructions in the email sent to you at that time. As soon your payment is received we will continue with the shipment of your parcel. Please note that wnDirect will then take care of the tax clearance for you. 

Please note that H&M does not compensate for any additional charges, nor refunds them in case of returns.

TAIWAN

Cross border fee Taiwan
As you will make an international payment, your bank might apply a cross border payment fee. You can check with your bank for more information.

Import taxes/custom duties Taiwan
Please note that If the value of your order exceeds the toll free limit in your market extra fees might be applied for import taxes/custom duties upon delivery. H&M does not compensate these charges. You can check with your local Customs Office for more information.

How to pay these fees: Our local carrier will contact you once the order has reached the Taiwanese Customs and inform you what you need to pay before the order can go through customs.

Shoes Taiwan
Please note that when you buy shoes (not made from leather) produced in China an import fee might be added to the price.

Please note that H&M does not compensate for any additional charges, nor refunds them in case of returns.