RETURNS
We hope that you love your items as much as we enjoyed creating them for you!
Please take your time trying everything on.
If you do decide to make a return, simply fill out the Return Form included in your parcel and send the items back to us.
Please keep in mind, that the items you wish to return need to be sent to us 30 days from the date you received your parcel.
Click here to read our Return Terms & Conditions.
OUR RETURN OPTIONS
You can easily return items by following these steps:
1. Tear off the Return Form and fill in the code that best explains the reason for your return.
2. Place the Return Form together with the item(s) you wish to return in a suitable bag/box, e.g the one you got from H&M.
3. Home Collection service: please click here to access the return portal and arrange everything regarding your return. At the return portal you have to enter your email-address and the order number. You can find the order number on the right of your delivery note. Just follow the instructions at the return portal to choose your preferred home collection date and to print out your return sticker. Attach the return sticker to your parcel and BEX will contact you for home collection after receiving your request.
Drop-off point service: please click here to access the return portal and arrange everything regarding your return. At the return portal you have to enter your email-address and the order number. You can find the order number on the right of your delivery note. Just follow the instructions at the return portal to choose your drop-off point and to print out your return sticker. Attach the return sticker to your parcel and leave the package at the drop-off point you have chosen.
Please note: You need a printer to print out the return sticker.
Return fee Hong: HK$19.90Click here to print an empty Return Form in case you lost the one in the parcel.
REFUNDS
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items less the return fee of HK$19.90 to the same card initially used for the purchase.Please note, that H&M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
You can easily return items by following these steps:
1. Tear off the Return Form and fill in the code that best explains the reason for your return.
2. Place the Return Form together with the item(s) you wish to return in a suitable bag/box, e.g the one you got from H&M.
3. Click here to access the return portal and arrange everything regarding your return. At the return portal you have to enter your email-address and the order number. You can find the order number on the right of your delivery note. Just follow the instructions at the return portal to choose your drop-off point and to print out your return sticker. Attach the return sticker to your parcel and leave the package at the drop-off point you have chosen. Please note that you need a printer to print out the return sticker.
Return fee: HK$19.90Click here to print an empty Return Form in case you lost the one in the parcel.
REFUNDS
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items less the return fee of HK$19.90 to the same card initially used for the purchase.Please note, that H&M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
You can easily return items by following these steps:
- Tear off the Return Form and fill in the code that best explains the reason for your return.
- Place the Return Form together with the item(s) you wish to return in a suitable bag/box, e.g the one you got from H&M.
- Attach the self-adhesive address label to your parcel and send an email to help@anchanto.com to order a home pick-up for your returns. Please provide your name, mobile number, pick up address, order number, quantity and approximated weight of return items in the email. Anchanto will contact you after receiving your email.
Return fee: RM 9.90
Click here to print an empty Return Form in case you lost the one in the parcel.
REFUNDS
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items less the return fee of RM 9.90 to the same card initially used for the purchase.Please note, that H&M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
- Tear off the Return Form and fill in the code that best explains the reason for your return.
You can easily return items either by arranging a home collection, or dropping off your parcel.
HOME COLLECTION
1. Tear off the Return Form and fill in the code that best explains the reason for your return.
2. Place the Return Form together with the item(s) you wish to return in a suitable bag/box, e.g the one you got from H&M.
3. Attach the self-adhesive address label to your return parcel and send an email to Quantium at customerservice.ph@quantiumsolutions.com for a home collection. Please provide your name, mobile number, collection address, original order number, quantity and approximated weight of the parcel in the email. Quantium will contact you after receiving your email.
REFUNDS
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items less the return fee of PHP 129 to the same card initially used for the purchase.Please note, that H&M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
You can easily return items by following these steps:
1. Tear off the Return Form and fill in the code that best explains the reason for your return.
2. Place the Return Form together with the item(s) you wish to return in a suitable bag/box, e.g the one you got from H&M.
3. Click here to access the return portal and arrange everything regarding your return. At the return portal you have to enter your email-address, your postal code and the order number. You can find the order number on the right of your delivery note. Just follow the instructions at the return portal to choose your drop-off point and to print out your return sticker. Attach the return sticker to your parcel and leave the package at the drop-off point you have chosen. Please note that you need a printer to print out the return sticker.
Return fee: S$2.90
Click here to print an empty Return Form in case you lost the one in the parcel.REFUNDS
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items less the return fee of S$2.90 to the same card initially used for the purchase.Please note, that H&M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
You can easily return items by following these steps:
- Tear off the Return Form and fill in the code that best explains the reason for your return.
- Place the Return Form together with the item(s) you wish to return in a suitable bag/box, e.g the one you got from H&M.
- Send an email to hmreturns.taiwan@quantiumsolutions.com or call 02 7739 8968 to ask for return number (Return nr valid for 6 days only). Please provide your mobile number, return package value/details, order number to Quantium.
- Take the package to any 7-Eleven store, enter your return number at the kiosk (iBon), print out a return slip and pass the package & slip to the staff.
Returns are free of charge.
Click here to print an empty Return Form in case you lost the one in the parcel.
REFUNDS
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items to the same card initially used for the purchase.Please note, that H&M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
- Tear off the Return Form and fill in the code that best explains the reason for your return.