Shopping at H&M

Delivery

Payments

Returns & refunds

Gift Cards

Product & Size

H&M Membership

Legal & privacy

CSR (Corporate Social Responsibility)

Pick up at

Select a pickup store

You can only select one store per pickup order. 
Some items in your shopping bag may not be available at this store. To have them shipped to you instead, change the delivery method on the checkout page.

Change store?

Some items in your shopping bag may be unavailable at this store location. To have them delivered to your door instead, please change the delivery method during checkout.

Apologies, store pick-up is limited to one location per order.

Item ships for {0} with next-day delivery. Free store pick-up is also available.

Ships for {0} in {1}-{2} business day(s). See eligibility at checkout. Free in-store pickup is also available.

Available in this store

Filter

Find a store

Select market

Find in store

Exception dates

Opening hours

YOU'RE ABOUT TO CHANGE COUNTRY

The content of this site is copyright-protected and is the property of H & M Hennes & Mauritz AB.

en_in

India

Sign up now and be the first to know about exclusive offers, latest fashion news & style tips!

Instance with id b1c827b1-8c4b-4ddf-adfd-71e7ecef946b and run modes [cloud, default, prd, ap1, s7connect, crx3, samplecontent, publish, crx3tar, ap]

Instagram

TikTok

Spotify

Youtube

Pinterest

Facebook

TEXT

LOYALTY

Your account for everything H&M

Sign in with your email or sign up to become an H&M member.

Welcome

Become a member — don’t miss out on deals, offers, discounts and bonus vouchers.

Sign in

Apologies, there is already an account using this email in another country. Please use another email or continue without signing in.

Please sign in with your email and password.

DATE

H&M wants to give you a special treat on your birthday

DROPDOWN

Become an H&M member

Create an account

View All

Clothes

Sport

New In

Edits

Tops

Dresses

Shirts & Blouses

Jeans

Trousers

Nightwear

Linen clothing

Skirts

Lingerie

Basics

Sweaters & Cardigans

Knitwear

Blazers & Waistcoats

Jackets & Coats

Shorts

Jumpsuits

Swimwear & Beachwear

Loungewear

Socks & Tights

Maternity Wear

Sweatshirts & Hoodies

Care products

Premium Selection

H&M Edition

Merch & Graphics

Clothing

View all

Matching Sets

SoftMove

Leggings & Tights

Sport Bras

Hoodies & Sweatshirts

Trousers & Joggers

Outerwear

Accessories & Equipment

Socks

Active Swimwear

Maternity

Training & Gym

Running

Yoga & Studio

Skiing

Bags

Jewellery

Sunglasses

Hair Accessories

Belts

Gloves

Hats

Scarves

Premium Accessories

Accessories

Boots

Flats

Heels

Loafers

Sandals

Slippers

Slingback

Premium Shoes

Shoes

Member Prices

Cardigans & Jumpers

Nightwear & Loungewear

Swimwear

Beauty

All Brands

Sale

Ladies

T-shirts & Tops

Shirts

Polos

Underwear

Blazers & Suits

Sleepwear & Loungewear

Belts and Suspenders

Hats and Caps

Ties & Bowties

Athleisure

Sport Socks

T-shirts & Tanks

Soft essentials

H&M Adorables

Sale Newborn

Member Prices - Up to 25% Off

Life with Baby

Newborn

Well dressed

GIRL

Baby

Summer shop

H&M x Georgia Beaumont

Member prices - Up to 25% off

Kids 2-8 years

New In Kids

Character Shop

9-14 years

Kids 9-14 years

Kids

Vases & Decorations

Interior textiles

Bedding & Blankets

Cooking & Dining

Bath & Shower

Storage

Furniture

Lighting

Kids & Baby

Room Fragrance

Flowers & Plants

Sleep & Loungewear

Bedroom

Living Room

Kitchen

Bathroom

Garden & Outdoor

Home Edits

Essentials

Nursery

Kids Room

Balcony & Outdoor

Shop by Room

View all products

Decorations

Shop by Product

Home

Member Prices: 25% off new styles

Become a member

Please provide your date of birth for a better membership experience.

Checkout

Sorry, we were unable to add your item to Favourites. Please try again later.

Item not added to Favourites

By clicking ‘Become a member’, I agree to the H&M Membership {0}Terms and conditions{1}.

To give you the full membership experience, we will process your personal data in accordance with the H&M's {0}Privacy Notice{1}.

Register

Your account has been temporarily disabled.

Search history

1. INTRODUCTION 
1.1&nbsp;Welcome to the loyalty program of H&amp;M Hennes &amp; Mauritz GBC AB, with number of registration&nbsp; 556070-1715 and registered seat at Mäster Samuelsgatan 46 A, 111 57 Stockholm Sweden ("Loyalty Program"). By becoming a member you agree to be bound by these Terms and Conditions.&nbsp; 
1.2&nbsp;The membership is free of charge and no purchase is necessary to become a member.
1.3&nbsp;By being a member of the Loyalty Program you will be able to earn points which qualifies you to different tiers where you can take part of offers, services, events and much more organised by H&amp;M or H&amp;M partner companies. The membership will give you a tailor-made experience of the H&amp;M brand including personalized offers and recommendations&nbsp;distributed via email, in app messaging or in your social media feed when applicable. As a member you will&nbsp; be able to access your purchase history in your membership account ("My Account") and when placing items in your shopping bag online we will save the items there between your visits. Please note that items stored in the shopping bag will not be reserved for you and may sell out. You will find more information about current offers under My Account at hm.com.
1.4 .You can find information regarding how H&amp;M will process your personal data in the Privacy Notice <a href="https://www2.hm.com/en_in/customer-service/legal-and-privacy/privacy-link.modal.html" class="underline overlay-trigger">here</a>.
2. MEMBERSHIP
2.1&nbsp;The membership is limited to individuals that are acting in a personal capacity and not in the capacity of a company, who have a current and valid email account and is at least 18 years old. Employees, officers, directors, agents and representatives of H&amp;M are eligible for membership but may be excluded from certain promotions. 
2.2&nbsp;By submitting your application, you represent that you are of at least the age to be considered an adult by local legislation in your province or territory of residence and that you agree to these Terms and Conditions.&nbsp;
2.3&nbsp;Your membership is personal, non-transferable and subject to these Terms and Conditions as well as any other rules, regulations, policies, and procedures adopted by H&amp;M as approved by you upon taking part of offers, rewards, making purchases and other related services. We apply a limit of one membership per person.&nbsp; 
2.4&nbsp;Companies, groups, associations or other entities, or others making commercial or bulk purchases are not eligible for membership. The membership may not be used for reselling or profit.&nbsp; 
2.5&nbsp;It is your responsibility, and a condition for your membership, to keep your email and contact details up to date.&nbsp;
2.6&nbsp;After submitting your application, you will need to set up an account, and create a password for that. Please safeguard your password at all times.
2.7&nbsp;Your Membership is established for an indefinite period of time until your account is cancelled.
3. H&amp;M LOYALTY PROGRAM IN INDIA 
3.1&nbsp;The membership is a national program and limited to purchases in H&amp;M-, and H&amp;M HOME-stores, as applicable and online at hm.com in&nbsp; India. You can only earn points by shopping or by performing other point awarding activities in India as communicated from time to time by H&amp;M. Please note that you will not earn points on purchases of gift cards. 
3.2&nbsp;The points you have earned are personal and cannot be transfered to another person or member.
3.3&nbsp;The points earned on a purchase of an item will be deducted from your account if you return the item.&nbsp;
3.4 To receive points you must provide the Member ID associated with your membership to the sales associate at a H&amp;M or H&amp;M HOME store, as applicable, or sign into My Account before making your purchase. You may view your balance at any time by visiting My Account on hm.com.
3.5&nbsp;The points earned on a purchase of an item will be deducted from My Account if you return the item.
3.6&nbsp;To receive points you must provide the Member ID associated with your membership to the sales associate at a H&amp;M or H&amp;M HOME store, as applicable, or sign into My Account before making your purchase. You may view your balance at any time by visiting My Account.
4.&nbsp;POINTS, TIERS AND VOUCHERS 
4.1&nbsp;The points you earn counts toward the second tier membership as well as toward bonus vouchers.&nbsp;
4.2&nbsp;The date when you become a member will constitute the “Start Date” of each “Membership Year”. The “Membership Year” is the 12 months following the Start Date of each year. The tier level of your membership is based on the points earned during the current or previous Membership Year whichever is the highest. If you are a new member, or do not have sufficient points to qualify you to the second membership tier level, your membership tier level will start at the first tier. If you reach the second tier during a Membership Year you will stay at the second membership tier level during the rest of the Membership Year and the following Membership Year. If you during the Membership Year do not accumulate sufficient points to qualify you to the second membership tier level, you will return to the first tier for the following Membership Year.&nbsp; 
4.3&nbsp;After the end of each Membership Year all points counting towards the next membership tier level will be reset and start over at 0 at the beginning of each Membership year.
4.4&nbsp;The points counting towards the bonus voucher are valid until the next Start Date.
4.5&nbsp;When you have earned [200] points, a bonus voucher [of Rs.300] will be issued in your app or on My Account. You can use the bonus voucher both in H&amp;M-, H&amp;M HOME-Stores, as applicable, and online.
4.6 The bonus voucher will be issued 30 days after the date that the sufficient point limit is reached. You can only obtain [5] bonus vouchers per calender month, and a maximum of [20] bonus vouchers per 12 month period.
4.7 Bonus vouchers cannot be exchanged for cash, gift cards or used for purchases that totals an amount less than the value of the bonus voucher.&nbsp; The sum total of the purchase, after the bonus voucher is applied, must exceed 1 [Re/currency unit]. Non-Commercial goods, such as shopping bags in store, does not count towards this sum.
4.8&nbsp;Each bonus voucher is only redeemable once and is applied on all articles in the order. The discount is split between the articles so that the discount share per article remains the same for all articles in the order. The respective reduction of the individual articles of a purchase remains, even if some articles of the purchase are returned. The discount advantage of the bonus checks is not redistributed to the remaining articles of the order.
4.9&nbsp;In the case of a return, the discount advantage received through the bonus voucher (value of the bonus voucher) expires. Only the amount paid for the article will be refunded, not the savings from the bonus voucher. If you activate the bonus voucher in an H&amp;M- or H&amp;M HOME-store, as applicable, the bonus voucher must be redeemed at the checkout within 15 minutes after activation, otherwise it will be irretrievably deleted and expire. Printouts or screenshots of the bonus voucher will not be accepted. Legal recourse is excluded.
4.10&nbsp;The bonus vouchers cannot be used to purchase H&amp;M Gift Cards, or be applied to past purchases. &nbsp;
5.&nbsp;CHANGES, TERMINATION AND/OR REMOVAL FROM H&amp;M LOYALTY PROGRAM&nbsp; 
5.1&nbsp;You may cancel your membership at any time through My Account on <a href="https://www2.hm.com/en_in/login">hm.com</a> or by contacting customer service. Please note that cancelling your membership means that you will only be able to shop at hm.com using the guest check-out.
5.2&nbsp;If you cancel your membership any points which remain in My Account will be forfeited.
5.3&nbsp;H&amp;M may, at its sole discretion, terminate, alter, limit, suspend or modify the Loyalty Program, and/or the Terms and Conditions at any time, in case of changes to applicable laws, changes in services provided by H&amp;M or introducing new services. Any such change will take effect after fourteen (14) days from the date on which you have been informed of such change either in the app, online, via mail or a combination thereof. If you do not accept the changes you have the right to cancel your membership.
5.4&nbsp;H&amp;M reserves the right to make minor changes to the Loyalty program and its Terms and Conditions without providing you with prior notification, provided that these changes does not affect the membership in a negative way. Please make sure to stay updated on the Terms and Conditions. You will always find the latest version of the Terms and Conditions on hm.com.
5.5 Any violation of the H&amp;M Loyalty Program rules, proven or probable fraud, non-compliance with the Terms, inactivity on the account, provision of incorrect data or any act detrimental to H&amp;M's interests may lead to termination of, and/or affect your ability to participate in, the H&amp;M Loyalty Program, including, but not limited to, the adaptation of payment methods. If your participation in the program is cancelled, all points shown on the My Account page will automatically expire.
5.6 We reserve the right to adapt payment methods and/or terminate or restrict access to accounts for the following reasons. Reasons for payment method adaption, termination or restriction may include, but are not limited, to the following: (1) Abnormal frequent and / or high number of returns; (2) Behaviour demonstrating clear intent to resell and / or make a profit by purchasing our products; or (3) Multiple accounts and / or registration of a new account by previously suspended users. We also reserve the right to cancel orders made when shopping as a guest for the same reasons. If your access has been restricted or order cancelled and you think we’ve made a mistake, please get in touch with Customer Service.&nbsp;
6.&nbsp;LIMITATION OF LIABILITY 
6.1&nbsp;H&amp;M will not be liable for any system failure or malfunction of the Loyalty Program or any consequences thereof. H&amp;M accepts no liability for any loss or damages arising from suspension, variation or termination or in any other way relating to the Loyalty Program, except for any liability which cannot be excluded by law.&nbsp;
6.2&nbsp;H&amp;M will not be liable for the misuse of My Account resulting from unauthorized access by third parties.
7.&nbsp;APPLICABLE LAW AND JURSICTION 
7.1&nbsp;These Terms and Conditions shall be governed by the laws of India, without regards to any rules or principles on conflicts of laws. Any dispute, claim or controversy arising or relating to these Terms and Conditions or membership shall be resolved by the applicable courts in India, unless otherwise stipulated in applicable mandatory consumer protection laws.
8. CONTACT US
8.1&nbsp;If you have any questions regarding the Loyalty Program you may contact customer service at H&amp;M on 1800-889-8000 (free of charge). All correspondence regarding the Loyalty Program should be addressed to Customerservice.in@hm.com
2025-04-07

H&M Membership Terms & Conditions