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If you are not satisfied with your order you have 15 days after receiving it to make a return. Items must be in good condition with all the labels attached. Returns are free of charge. For more information check our <a href="https://www2.hm.com/en_in/customer-service/legal-and-privacy/terms-and-conditions.html">terms and conditions</a>.
&nbsp;
TO RETURN AN ONLINE PURCHASE HERE'S HOW:
1. REGISTER A RETURN
Click on "Register a return" and click the items you wish to return. All you need is your order number &amp; your registered email address and you can arrange collection of your return.
2. SELECT THE METHOD
Select the courier or return method.&nbsp;Package the items you wish to return in a suitable bag or box, eg. the one you received your parcel in. Registering your return online means you don’t need to include any paperwork in your parcel. 
3. HANDLING INSTRUCTIONS
Follow the instructions provided in the portal for your chosen return method.&nbsp;A courier from carrier partner will attach the return label on your parcel upon collection. The courier will provide you with proof of return. Please keep this for your records.
If you have received your order in two separate packages and need to make a return you can proceed in the same way by requesting a return digitally through our website or app.

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