WE’D LOVE TO HEAR FROM YOU

QUICK LINKS

I want to know where my order is

Enter the order number found in the order confirmation email

Enter your order no
I want to return something

Register returns easily online. All you need is the order number found in the order confirmation email, and the email address used when placing your order.

The return request must be raised with us within 15 days from the date you receive your parcel

Register a return

You can chat with our Virtual assistant 24/7 for answers to frequently asked questions. You’ll be put through to a live agent if you need more help, during below opening hours.

Call us
000-800-050-1633
Free of charge

Opening Hours

Phone
Monday – Sunday: 8.00 – 22.00

Chat
Monday – Sunday: 8.00 – 22.00

Email

customerservice.in@hm.com

 

LET'S CONNECT ON SOCIAL MEDIA
Facebook
Twitter
Instagram

 

When you contact Customer Service your personal data will be processed in accordance with our Privacy Notice.

 

All product returns come at an environmental cost and each returned package leaves a significant trail of emissions. H&M encourages you to be a contributor towards climate positive fashion. Kindly refer to our product details and size guide to avoid inconvenience of returns

 

      Ladies
      Men
      Baby
      Kids
      H&M HOME
      Sport

      Career at H&M
      About H&M group
      Sustainability H&M Group
      Press
      Investor relations
      Corporate governance

      Customer Service
      My H&M
      Find a store
      Legal & Privacy
      Contact
      Report a scam
      Cookie Notice

      Sign up for newsletter

      Sign up now and be the first to know about exclusive offers, latest fashion news & style tips!

      Read more
      • Facebook
      • Twitter
      • Instagram
      • Youtube
      • Pinterest

      The content of this site is copyright-protected and is the property of H & M Hennes & Mauritz AB.

      H&M
      INDIA | Rs.

      Become a member

      Become a member — don’t miss out on deals, offers, discounts and bonus vouchers.

      / /
      H&M wants to give you a special treat on your birthday

      Wish your inbox was more stylish? No problem, just subscribe to our newsletter. Find out what's hot and happening in the world of fashion, beauty, and home decor. Plus, you'll get bonus vouchers, birthday offers, and special invites to sales and events – straight to your inbox!

      By clicking ‘Become a member’, I agree to the H&M Membership Terms and conditions.

      To give you the full membership experience, we will process your personal data in accordance with the H&M's Privacy Notice.