Question 1

Card payment

Accepted Answer

We accept cards with Mastercard, Visa or Rupay symbol. EMI option is also available with the selected cards.Encrypted transaction for your safety H&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.   Please note, that for your safety our Customer Service is not able to place orders with card payment.  For more information about card purchases please read about 3d Secure and our Privacy Notice.  Debit at dispatch of your order If the card transaction is approved, the amount will be captured immediately and you will receive an order confirmation to your email.If the card transaction is not approved your order will be cancelled. Please contact your bank or card provider if you have any questions about this.  For more information about returns and refunds, click here.  For our Terms & Conditions, click here.

Question 2

Pay on delivery

Accepted Answer

Pay for the items when your parcel is delivered. Please note you must be logged in to your registered account to choose this payment method. Guest accounts will not allow Pay on Delivery.Under certain circumstances your order may be delivered in two packages and you would see this information on the checkout page. In this case no additional delivery fees will apply. Please note that if you have chosen to pay Cash on delivery, please pay for the packages separately as per the amount mentioned on the package as they might arrive at different times.   Dear Customer, as per the RBI Guidelines, we will no longer be accepting INR 2000 notes as a valid payment method for cash on delivery (COD), w.e.f. September 23, 2023. Thank you for your cooperation. Parcel delivered by Blue DartYou will pay in cash, to the courier service representative delivering your parcel. We recommend having the exact amount available to smoothen the transaction. Parcel delivered by Delhivery You will pay in cash, to the courier service representative delivering your parcel.   We recommend having the exact amount available to smoothen transaction.  For more information about returns and refunds, click here.For our Terms & Conditions, click here.

Question 3

UPI

Accepted Answer

Encrypted transaction for your safety H&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.  Please note, that for your safety our Customer Service is not able to place orders with card payment.  Debit of your order If your UPI transaction is approved, the amount will be debited immediately on the associated bank account and you will receive an order confirmation to your email. If the transaction is not approved your order will be cancelled. Please contact your bank if you have any questions about this.  For more information about returns and refunds, click here.  For our Terms & Conditions, click here.

Payments options