Question 1

Does H&M test cosmetic products on animals?

Accepted Answer

H&M does not test cosmetic products or ingredients on animals during development or with finished products. Regardless of which countries our products are produced or sold in, all cosmetic products sold under the H&M brand complies with the EU’s Cosmetic Regulation prohibiting testing on animal.

Question 2

Will my H&M garments shrink?

Accepted Answer

H&M accept a shrinkage of up to 3% for woven garments and 5% for knits/ jerseys. To avoid shrinkage, certain items might need ironing after washes, to regain their original shape and fit. If needed, this will always be mentioned on the care label.

Question 3

Are hazardous or allergenic substances being used in your production methods?

Accepted Answer

H&M bans the use of hazardous and environmentally damaging substances thoughout all production processes. All H&M suppliers commit to comply with our requirements and are educated in how to run production to our standards. Regular controls and inspections are also conducted to ensure your safety.

Quality