Gift Card Terms and Conditions | H&M CA
Skip navigation HM.com
  • Sign in My Account
    • My Account
    • Loyalty program info
    • Not a member yet? Join here!
    • My Account
    • Loyalty program info
    • Sign out
  • Favourites
  • Shopping bag(0)
  • Sign in My Account
  • Women
    • Secondhand
      • H&M RE:WEAR
    • New Arrivals
      • View All
      • Clothes
      • Shoes & Accessories
      • Underwear & Nightwear
      • Swimwear
    • Trending Now
      • Body Collection
      • Trend edit
      • Romantic & feminine
      • Sun-kissed styles
      • Comfy Fashion
      • Linen Layers
    • Offers
      • Up to 50% off
    • Shop by Product
      • View All
      • Dresses
      • Tops
      • Basics
      • Shirts & Blouses
      • Pants
      • Blazers
      • Jeans
      • Shorts
      • Overalls & Jumpsuits
      • Skirts
      • Shoes
      • Accessories
      • Swimwear & Beachwear
      • Cardigans & Sweaters
      • Jackets & Coats
      • Hoodies & Sweatshirts
      • Lingerie
      • Loungewear
      • Nightwear
      • Socks & Tights
      • Sportswear
      • Maternity Wear
      • Plus sizes
      • Premium Selection
      • Beauty
      • Care products
    • Gifting
      • Gift Cards
      • Gift Guide
    • Sustainability
      • Our products
      • H&M Take Care
      • Learn More
    • Occasion
      • Wedding
      • Party Wear
      • Graduation Dresses
      • Office Wear
    • Women
  • Divided
    • Secondhand
      • H&M RE:WEAR
    • New Arrivals
      • Clothes
      • Shoes & Accessories
    • Offers & Deals
      • Summer finds from $6.99
      • Up to 50% off
      • Best Sellers
      • Students get 10% off
    • Trending Now
      • Festival Clothing
      • Y2k Fashion
      • Comfy Fashion
      • Music, Movies & Logos
    • Shop by Product
      • View All
      • Plus Sizes
      • Tops
      • Dresses
      • Pants & Leggings
      • Shirts & Blouses
      • Skirts
      • Shorts
      • Swimwear
      • Jumpsuits & Rompers
      • Divided - Basics
      • Cardigans & Sweaters
      • Jeans
      • Hoodies & Sweatshirts
      • Underwear & Nightwear
      • Shoes
      • Accessories
      • Jackets & Coats
      • Care products
    • Gifting
      • Gift Cards
      • Gift Guide
    • Sustainability
      • Our products
      • H&M Take Care
      • Learn More
    • Divided
  • Men
    • Secondhand
      • H&M RE:WEAR
    • New Arrivals
      • View All
      • Clothes
      • Shoes & Accessories
      • Activewear
    • Offers & Deals
      • Up to 50% off
      • Multipacks from $14.99
      • Socks : B2G1
    • Trending Now
      • The Summer Shop
      • Linen Clothing
      • Matching Sets
    • Shop by Product
      • View All
      • T-shirts & Tanks
      • Pants
      • Shirts
      • Shorts
      • Hoodies & Sweatshirts
      • Suits & Blazers
      • Jackets & Coats
      • Jeans
      • Accessories
      • Shoes
      • Cardigans & Sweaters
      • Swimwear
      • Sportswear
      • Underwear
      • Basics
      • Sleepwear & Loungewear
      • Socks
      • Premium Selection
      • Care products
      • Dog clothes & Accessories
    • Gifting
      • Gift Cards
      • Gift Guide
    • Sustainability
      • Our products
      • H&M Take Care
      • Learn More
    • Men
  • Baby
    • Secondhand
      • H&M RE:WEAR
    • Offers & Deals
      • Online Deal from $9.99
      • Up to 50% off
    • Newborn
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Outerwear
      • Shoes
    • Baby Girl
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Outerwear
    • Baby Boy
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Outerwear
    • Shop by Product
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Costumes
      • Outerwear
    • Popular Now
      • Baby and Maternity Shop
      • Favorites from $6.99
      • Basics & Multipacks from $7.99
      • The Character Shop from $7.99
    • Sustainability
      • Our products
      • H&M Take Care
      • Learn More
    • Gifting
      • Gift Cards
      • Gift Guide
    • Baby
  • Kids
    • Secondhand
      • H&M RE:WEAR
    • Offers & Deals
      • Up to 50% off
    • Popular Now
      • Kids Back to School Style 2-8y
      • Tween Back to School Style 8-14y
      • Beach Essentials
      • The Character Shop from $9.99
      • Basics & Multipacks from $5.99
    • Girls (2-8Y)
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Costumes
      • Activewear
      • Outerwear
    • Boys (2-8Y)
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Costumes
      • Activewear
      • Outerwear
    • Girls (9-14Y)
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Costumes
      • Activewear
      • Outerwear
    • Boys (9-14Y)
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Costumes
      • Party Occasion
      • Activewear
      • Outerwear
    • Shop by Product
      • View all
      • New Arrivals
      • Clothing
      • Accessories
      • Shoes
      • Costumes
      • Activewear
      • Outerwear
    • Gifting
      • Gift Cards
      • Gift Guide
    • Kids Room
      • View All
    • Sustainability
      • Our products
      • H&M Take Care
      • Learn More
    • Kids
  • H&M HOME
    • New Arrivals
      • New Home & Interior Products
    • Offers & Deals
      • Up to 50% off
    • Shop by Room
      • Bedroom
      • Living Room
      • Nursery
      • Kids Room
      • Bathroom
      • Kitchen
      • Outdoor
    • Trending Now
      • Rattan & Straw
      • Shades of Light
    • Shop by Product
      • View All
      • Decorations
      • Bedding
      • Throw Pillows & Seat Cushions
      • Dinnerware & Tableware
      • Home Storage & Organizing
      • Bath & Shower
      • Rugs
      • Curtains
      • Homewear
      • Cookware & Bakeware
      • Blankets
      • Toys
      • Gift wrapping
    • Gifting
      • Gift Cards
      • Gift Guide
    • Shop by Concept
      • Premium Selection
    • Sustainability
      • Our products
      • Learn More
    • H&M HOME
  • Sale
    • Women
      • View all
      • Dresses
      • Tops
      • Basics
      • Shirts & Blouses
      • Cardigans & Jumpers
      • Blazers & Waistcoats
      • Jackets & Coats
      • Pants
      • Jeans
      • Shorts
      • Skirts
      • Jumpsuits
      • Shoes
      • Accessories
      • Swimwear
      • Lingerie
      • Sleepwear & Loungewear
      • Socks & Tights
      • Sportswear
      • Maternitywear
      • Plus sizes
      • Beauty
      • Sweatshirts & Hoodies
      • Premium Selection
    • Divided
      • View All
      • Tops
      • Basics
      • Jackets & Coats
      • Shoes
      • Accessories
      • Shirts & Blouses
      • Skirts
      • Pants & Leggings
      • Jeans
      • Hoodies & Sweatshirts
      • Shorts
      • Swimwear
      • Underwear & Nightwear
      • Dresses
      • Jumpsuits & Rompers
      • Cardigans & Sweaters
    • Men
      • View all
      • Hoodies & Sweatshirts
      • Pants
      • Jackets & Coats
      • Shirts
      • Cardigans & Jumpers
      • T-shirts & Tanks
      • Jeans
      • Shorts
      • Accessories
      • Shoes
      • Underwear
      • Sleepwear & Loungewear
      • Socks
      • Sportswear
      • Swimwear
      • Basics
      • Blazers & Suits
      • Premium Selection
      • Extended Sizes
    • Baby
      • Newborn
      • Baby Girl
      • Baby Boy
      • View All Products
    • Kids
      • Girls
      • Boys
      • Girls 9-14Y
      • Boys 9-14Y
      • View All Products
    • H&M Home
      • View All
      • Bedroom
      • Living room
      • Kids' Room
      • Kitchen
      • Bathroom
      • Outdoor
      • Decorations
      • Cushions
      • Bed Linen
      • Storage
      • Carpets
      • Blankets
      • Homewear
      • Curtains
      • Gift wrapping
    • Sale
  • Sustainability
    • Our work
      • The latest
      • Let's change
      • Let’s innovate
      • Let's be fair
      • Let's be for all
      • Let's be transparent
      • Let's clean up
      • Let’s close the loop
      • Conscious points
      • Praise from others
    • Our products
      • Conscious choice explained
      • Women
      • Baby
      • Kids
      • Men
      • H&M HOME
      • Divided
    • H&M Take Care
      • Repair, remake and refresh
    • Our commitment
      • H&M Group Sustainability Strategy
      • H&M Group Sustainability Report
      • H&M Foundation
    • Secondhand
      • H&M RE:WEAR
    • Sustainability
  • Customer Service
    Newsletter Sign-Up
    Students get 10% off
    Find a Store
    Download Android app
    Download IOS app
    Enable high-contrast mode
  • Shopping
    • Scan & Find
    • Visual search
    • Shopping Online
    • Store Locator
    • Find in store
  • Payments
  • Delivery
  • Returns
    • Online purchases
    • Store Purchases
  • Transportation Restrictions
  • H&M RE:WEAR
    • Learn More
  • Gift Cards
    • Gift Cards
    • Check Your Balance
    • Terms & Conditions
  • Size guide
    • Sizing FAQ
    • Ladies
    • Men
    • Baby & Kids
    • H&M HOME
  • Products & Quality
    • Quality
    • Garment Care
    • Recalled Items
    • Product Sustainability
    • Conscious choice products explained
  • H&M Loyalty Program
    • Member
    • H&M Loyalty Program Terms & Conditions
  • Legal & Privacy
    • Privacy Notice
    • Terms & Conditions
    • Terms & Conditions Customer Rate & Review
    • Terms & Conditions #HMxME
    • Bug Bounty Program
  • Contact
  • Corporate Info
  • Career at H&M
  • Customer Service & Accessibility Policy
  • H&M Multi-Year Accessibility

Conditions d’utilisation

1. General

These terms and conditions apply to H&M gift cards purchased via our business partner  Buyatab Online Inc. ("Buyatab"),  on hm.com (“H&M Gift Card” or "H&M e-Gift Card", and collectively  "H&M Gift Cards") and to our H&M Merchandise Cards ("H&M Merchandise Card" or "H&M e-Merchandise Card", and collectively "H&M Merchandise Cards"). By purchasing H&M Gift Card, or using the H&M Merchandise Cards, you accept these terms and conditions (“Terms and Conditions”). H&M reserves the right to interpret, modify, or terminate the Terms and Conditions without notice. The most recent Terms and Conditions will be posted at hm.com.

H&M Gift Cards and H&M Merchandise Cards may be used in H&M stores in the United States and Canada, and online on hm.com in the country where the H&M Gift Cards was bought or where the H&M Merchandise Card was issued. You can use the H&M Gift Cards and H&M Merchandise Cards to pay for the full value or part of the value of your selected item(s). You must present an H&M e-Gift card e-mail, with the e-gift card barcode, either printed or on your mobile device to redeem in-store.

No reproductions or entries from e-Gift card wallets will be accepted. If your online purchase is not completely covered by H&M Gift Cards or H&M Merchandise Cards you can use an additional payment method to complete the purchase. Please read more in the Payment section at hm.com. The receipt will show the current balance of the H&M Gift Cards and H&M Merchandise cards used in the transaction. In addition, you can check your current balance online at hm.com, in an H&M store or by contacting customer service (see below).

2. Payment

If you order your H&M Gift Cards online your order and payment will be processed and dispatched by Buyatab, however your credit card statement will show an H&M.com Gift Card Purchase.

Buyatab only accepts credit cards as payment for H&M Gift Cards. You need to be 18 years, in order to pay with a credit card.

 

3. Delivery

You will receive the H&M Gift Card within 8-12 days from date of order. H&M will not be liable for any failure or delay in delivery.

You are obligated to provide a correct address for delivery of the H&M Gift Card. If you order a H&M e-Gift Card you are obligated to provide a correct email address for delivery. If the address you have provided cannot be confirmed H&M reserves the right to withhold the delivery of the H&M Gift Card.

 

4. Validity

Each purchase of H&M Gift Cards is limited to a maximum value of CAD 400. The minimum value for H&M Gift Cards is CAD 25. You can increase the balance of your physical H&M Gift Card by purchase of additional credit in any H&M store in the country where the card was bought.

The H&M Gift Cards can be used until the balance of the card is zero. If the balance of the card is zero for three months, the H&M Gift Card is invalid and cannot be activated or used again.

The H&M Merchandise Cards can be used until the balance of the card is zero. If the balance of the card reaches zero, the H&M Merchandise Card is invalid and cannot be activated or used again.

 

5. Return

If you paid for your order with two different payment methods, you'll receive a refund on your second payment method first. For example, if you paid for your order using a gift card and credit card, we will first refund you on the credit card. If the value of articles you returned exceed the amount paid with the credit card, the rest will be refunded in the form of an e-gift card.  The H&M e-Merchandise Card will be sent to you by email after the return is complete. Please read more in the Return section at  hm.com

You are obligated to provide a correct email address for delivery of the H&M e-Merchandise Card. If the email address you have provided cannot be confirmed H&M reserves the right to withhold the delivery of the H&M e-Merchandise Card.

H&M Gift Cards or H&M Merchandise Cards cannot be exchanged for cash.

 

6. Limited Liability

H&M cannot be held liable for H&M Gift Cards or H&M Merchandise Cards once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your H&M Gift Cards and H&M Merchandise Cards as cash.

 

7. Privacy Policy
H & M Hennes & Mauritz GBC AB, is acting as the party responsible for all personal data that you provide H&M with. H&M therefore has a Privacy Policy outlining how your personal data will be processed and protected. You will find our Privacy Policy in full here.

 

8. Customer Service
Contact Details: H&M Customer Service
Contact Customer Service

 

9. Company information

H & M Hennes & Mauritz Inc.

Registered office: 1 Dundas Street West, Suite 1808, Toronto, ON M5G 1Z3, CA

Buyatab Online Inc.

B1-788 Beatty Street, Vancouver, BC, V6B 2M1

Women
Divided
Men
Baby
Kids
H&M HOME

Career at H&M
About H&M group
Sustainability
Press
Investor Relations
Corporate Governance

Customer Service
My Account
Store Locator
Legal & Privacy
Contact
Gift Cards

Become a member

Join now and get 10% off your second purchase, and free returns on all online purchases!

READ MORE
  • Facebook
  • Twitter
  • Instagram
  • Youtube
  • Pinterest

The content of this site is copyright-protected and is the property of H & M Hennes & Mauritz AB. H&M’s business concept is to offer fashion and quality at the best price in a sustainable way. Since it was founded in 1947, H&M has grown into one of the world's leading fashion companies.

H&M
Canada (en) | $

Become a member

Become a Member — don’t miss out on rewards, perks, invitation to events and contests.

/ /
H&M wants to give you a special treat on your birthday

H&M will send you information regarding your bonus points and other information regarding your membership, unless you opt-out from such messages by changing your profile settings,contacting customer service, or clicking the unsubscribe link in the bottom of our emails.

By clicking ‘Become a member’, I agree to the H&M Loyalty program Terms and conditions.

To give you the full membership experience, we will process your personal data in accordance with the H&M's Privacy Notice.