DELIVERY OPTIONS


Orders may be delayed due to the wildfires. Thank you for your understanding!

Have your items delivered in the way that best suits your busy life!

Inclement weather conditions may impact the timely arrival of orders using all shipping options. Please allow additional days for delivery. We appreciate your patience and understanding. 

FREE STANDARD SHIPPING OVER $40 FOR H&M MEMBERS                                                                                                   

               $7.99 BELOW $40             

 

5-12 BUSINESS DAYS   

                                                                  

FREE STANDARD SHIPPING OVER $60 

$7.99 BELOW $60

 

5-12 BUSINESS DAYS 

 

EXPRESS SHIPPING (Currently Unavailable)

$14.99 

 

2-3 BUSINESS DAYS

 

NEXT DAY SHIPPING (Currently Unavailable)

$19.99

 

1-2 BUSINESS DAYS 

 

 

  • We are offering free shipping on all orders over $40 for the time being. For orders below $40, the $7.99 shipping and handling cost will be applied. 

    We will deliver your purchase within 5-12 business days after you received your order confirmation. Please allow up to 5 additional days for rural and remote areas.

    We will deliver Monday to Friday, except Bank Holidays.

    During high season and sales campaigns, delivery might take a little longer.

  • We are offering free shipping on all orders over $60 for the time being. For orders below $60, the $7.99 shipping and handling cost will be applied. 

    We will deliver your purchase within 5-12 business days after you received your order confirmation. Please allow up to 5 additional days for rural and remote areas.

    We will deliver Monday to Friday, except Bank Holidays.

    During high season and sales campaigns, delivery might take a little longer.

  • Express Shipping Within 2-3 Business Days

    Your order will be shipped within 2 to 3 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.

     

    Shipping Availability

    Delivery is available in CA only, except rural/remote addresses. Orders may be subject to delivery restrictions based on the item type, weight and size.

    For our Terms of Use, click here.   

  • Next Day Shipping Within 1-2 Business Days

    Shipping within 1-2 business days for orders placed before 11 am ET.

    Orders placed by 11 am ET Monday to Friday will arrive the next business day (Monday to Friday). Orders placed after 11 am ET on Thursday will be delivered on Monday. Orders placed after 11 am ET on Friday or anytime on Saturday and Sunday will be delivered on Tuesday at the latest.

     

    Shipping Availability

    Next Day Shipping may not be available during peak selling periods. Delivery is not available for P.O. boxes, NT, YT, and NU and rural/remote addresses.

    For our Terms of Use, click here.

  • If you are missing an item in your order please check if any items were marked as out of stock on your delivery email, we won't charge you for any canceled items. 

    If you have ordered one of our external brands these will be delivered in a separate parcel. If you are missing items that were not canceled,  please contact us with your order information so we can help. 

 

DELIVERY LOCATIONS

You can choose between the following delivery locations:

 

  • Select Home delivery as delivery location in checkout and make sure that your home address is ticked as the delivery address.
  • Select Home delivery as delivery location in checkout, untick your home address as the delivery address and select or enter an alternative address.

Certain products have transportation restrictions. Read more here.

 

 

  • We start processing your order quickly which means we can’t make any changes once it’s confirmed. This includes changing the delivery address or delivery option.

    However you may be able to cancel your order and place a new one instead as we have a short grace period after the order is confirmed.

    Sign in to My Account and view your online orders under My Purchases. If the ‘Cancel Order’ button is visible, you can select this option and your order will be cancelled. If the button is not visible, it is too late to cancel your order as processing has begun. Should you need to, you can find out about return options instead here.

 

TRACK YOUR PARCEL

Tracking link in shipping confirmation email
As soon as we start packing your order, we will send you a shipping confirmation email with the delivery details and a link to track your parcel online. 

Please note, that it can take some time before the tracking information is uploaded.

You will also be able to track your order under ‘Orders’ when you sign in at My Account.

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