Standard Home Delivery

Cost £3.99 Free for Members spending £40 or moreDelivery time 2-3 working days Remote areas: up to 4 working days Monday-Saturday (excluding bank holidays)External brands Orders from COS, & Other Stories, ARKET, Monki and Weekday: 3-4 working days

Standard Pick Up Point or Locker Delivery

Cost £2.99 Free for Members spending £40 or moreDelivery time 2-3 working days Remote areas: up to 4 working days Monday-Saturday (excluding bank holidays) Orders from COS, & Other Stories, ARKET, Monki and Weekday: 3-4 working daysLarge ParcelsLocker Delivery and Pick Up Point Delivery are not available for parcels larger than 70 × 50 × 60 cm.If your parcel exceeds these dimensions, it will automatically be delivered to your billing address via EVRi.

Free Pick Up in H&M Store

Cost Free for all customersDelivery time 2-3 working days Monday-SaturdayCollection information You'll receive an email and text message when your parcel is ready. Orders must be collected within 7 days. Uncollected orders will be returned and refunded.Collecting your own parcel please bring: Your collection code, plus one of the following: Passport or driving licence Credit/debit card Utility bill Monthly statement Collecting on behalf of someone else please bring: The collection code. Your own ID The customer's IDStore collection may be temporarily unavailable during periods of high demand.Large ParcelsPick Up in store is not available for parcels larger than 70 × 50 × 60 cm.If your parcel exceeds these dimensions, it will automatically be delivered to your billing address via EVRi.

Order & Delivery

Helpful information about deliveries

All members spending £40 or more get free standard delivery.

Delivery to H&M stores is free with no minimum spend. Pickup from your preferred store may not be available due to high demand, please check the selected store before placing your order.

Exceptions for products from external brands, read more in section Deliveries from External Brands.

All standard delivery times can be found on this page. During high season and sale these may be extended or unavailable. Up to date delivery times and options will be shown at checkout.

Please note that if your order includes products from more than one brand, not all delivery options and locations may be available. You will be able to see the available options and delivery times for each parcel in the check out.

Order & Delivery

Helpful information about deliveries

Delivery Options, Times and Costs

FAQ