RECALLED ITEMS
Girls Ribbed Set Sizes 8Y-14+ Years
Product nr:1044037 (found on wash label)
Price: $29.99
Defect: The 2 piece set was mistakenly sold online under the category and description “Pajamas.” The Set has a relaxed fit and therefore does not meet US Federal Regulations for the flammability of children’s sleepwear.
Hazard exists if the garments are used as pajamas, because they do not meet the standard for the flammability of children’s sleepwear, they pose a risk of burn injuries to children.
Children’s pajamas are required to be snug fitting (ages 9 months and older). Loose-fitting children’s sleepwear can contact ignition sources such as stove elements, candles, and matches more readily than tight-fitting sleepwear, and once ignited will burn rapidly.
Sold exclusively on hm.com. H&M is contacting all purchasers directly.
What to do? For your child’s safety, do not use the top or bottom of the set as sleepwear.
Contact H&M Customer Service by phone or online to assist with processing and answer any questions.
• Customers can contact H&M Customer Service toll-free at 855-466-7467 from 7 a.m. to 12 a.m. CT any day of the week or online at Customer Service | Help & Support | H&M US (hm.com)
We offer 24/7 customer service
There have been no reports of injuries.
Product numbers: P/N 0494860 & 0537645
You will find the P/N on the wash label
Price:
$29.99 & $14.99Sizes:
2Y-10YHazard
The pajama tops fail to meet the flammability standard for children’s sleepwear, posing a risk of burn injuries to children.Remedy
Customers should immediately stop using the pajama top.
The pajama bottoms are not included in the recall.Contact the H&M Customer Service Center to arrange for a mailing label to return the top of the pajamas for a full refund and receive a $20 H&M Gift Card.
For more information, please contact Customer Service.
H&M Customer Service
Online
www.hm.comOpen hours
We offer 24/7 customer serviceBy chat
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Product numbers: P/N 0667517, 0730499, 0703339
You will find the P/N on the wash label
Price:
$24.99 & $29.99Sizes:
6-12 months
18 months -2 years
3-4 yearsHazard
The bathrobes (sizes above) fail to meet the flammability standard for 100 % cotton children’s sleepwear, posing a risk of burn injuries to children.No injuries or incidents have been reported.
Remedy
Customers should immediately stop using the bathrobe.
Contact the H&M Customer Service Center to arrange for a pre-paid mailer to return the bathrobe for a full refund and receive a $20 H&M Gift Card.Contact the H&M Customer Service Center to arrange for a mailing label to return the top of the pajamas for a full refund and receive a $20 H&M Gift Card.
For more information, please contact Customer Service.
H&M Customer Service
Online
www.hm.comOpen hours
We offer 24/7 customer serviceBy chat
The fastest way to contact H&M
Model numbers: 446960/1/2/3/5, 400690/1, 345180, 441760/1/2, 978210
Price:
$14.95
Various colors and patterns
Sizes:
1 ½ to 8 yearsThe metal components on the belt can come off and pose a choking hazard to young children. H&M has been informed about one incident involving the belt. No injury has been reported. Customers should immediately remove the belt from the leggings.
Customers in the U.S. are kindly asked to contact the H&M Customer Service Center to arrange for a pre-paid mailer to return the belt and receive a $20 H&M Gift Card.
We apologize for any inconvenience.
For more information, please contact Customer Service.
Identification number: 742920
Color: Pink, Blue
Children’s Water Bottle Recall; Choking Hazard Posed. The pull-up drinking spout of the bottle can break into a small part, which may lead to a risk of choking.
If you have purchased these water bottles immediately stop using the product. Customers are also kindly asked to call the H&M Customer Service Center toll free (855) 466-7467 seven days a week 7:00 am to midnight for a refund and to arrange for a Customer Service agent to send you a postage paid envelope for you to mail back the water bottle and receive an H&M $25 Gift Card.
For more information, please click on this link:
http://www.cpsc.gov/en/Recalls/2013/HM-Reannounces-Recall-of-Childrens-Water-Bottles/For more information, please contact Customer Service.
Product ID number: 1163609
Order: 498512 & 433537
Price: $12.99
The bracelet was sold in H&M stores in the Men’s department & hm.com from January2023 -July 2023.
Defect: The clasp contains levels of lead above the maximum limits for adult jewelry.
Hazard: High levels of lead can cause adverse health effects.
What to do? Immediately stop using the product.
Please contact us for more information.
H&M Customer Service
Online
www.hm.com
Open hours
We offer 24/7 customer service
By chat
The fastest way to contact H&M
By phone
855-HNM-SHOP
855-466-7467 (Toll-free)
Email
Customerservice @hm.com
