Question 1

Girls Ribbed Set Sizes 8Y-14+ Years

Accepted Answer

Girls Ribbed Set Sizes 8Y-14+ YearsProduct nr:1044037 (found on wash label)Price: $29.99 Defect: The 2 piece set was mistakenly sold online under the category and description “Pajamas.” The Set has a relaxed fit and therefore does not meet US Federal Regulations for the flammability of children’s sleepwear. Hazard exists if the garments are used as pajamas, because they do not meet the standard for the flammability of children’s sleepwear, they pose a risk of burn injuries to children.Children’s pajamas are required to be snug fitting (ages 9 months and older). Loose-fitting children’s sleepwear can contact ignition sources such as stove elements, candles, and matches more readily than tight-fitting sleepwear, and once ignited will burn rapidly. Sold exclusively on hm.com. H&M is contacting all purchasers directly.  What to do? For your child’s safety, do not use the top or bottom of the set as sleepwear. Contact H&M Customer Service by phone or online to assist with processing and answer any questions.• Customers can contact H&M Customer Service toll-free at 855-466-7467 from 7 a.m. to 12 a.m. CT any day of the week or online at Customer Service | Help & Support | H&M US (hm.com)There have been no reports of injuries.

Question 2

Girls Pajama Tops with 3D textile ears and bow trim.  15-07-2019

Accepted Answer

Product numbers: P/N 0494860 & 0537645You will find the P/N on the wash labelPrice: $29.99 & $14.99Sizes: 2Y-10YHazard The pajama tops fail to meet the flammability standard for children’s sleepwear, posing a risk of burn injuries to children.Remedy Customers should immediately stop using the pajama top. The pajama bottoms are not included in the recall.Contact the H&M Customer Service Center to arrange for a mailing label to return the top of the pajamas for a full refund and receive a $20 H&M Gift Card.For more information, please contact Customer Service.H&M Customer Service Online www.hm.comBy chat The fastest way to contact H&M

Question 3

Children’s Hooded Bathrobes.  15-04-2019

Accepted Answer

Product numbers: P/N 0667517, 0730499, 0703339You will find the P/N on the wash labelPrice: $24.99 & $29.99Sizes: 6-12 months 18 months -2 years 3-4 yearsHazard The bathrobes (sizes above) fail to meet the flammability standard for 100 % cotton children’s sleepwear, posing a risk of burn injuries to children.No injuries or incidents have been reported.Remedy Customers should immediately stop using the bathrobe. Contact the H&M Customer Service Center to arrange for a pre-paid mailer to return the bathrobe for a full refund and receive a $20 H&M Gift Card.Contact the H&M Customer Service Center to arrange for a mailing label to return the top of the pajamas for a full refund and receive a $20 H&M Gift Card.For more information, please contact Customer Service.H&M Customer Service Online www.hm.comBy chat The fastest way to contact H&M

Recalled items