Standard Shipping (3-8 Business Days)

Your order will be delivered within 3-8 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.

Shipping Availability
Delivery is available in the US only. We also ship to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, however, additional time required for delivery. Orders may be subject to delivery restrictions based on the item type, weight and size. P.O. box delivery is available.

Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here .

Free Expedited Shipping Over $40  

We’ll automatically apply free shipping at checkout. For orders below $40, the $3.99 shipping and handling cost will be applied. 

Shipping Within 3-8 Business Days
Your order will be delivered within 3-8 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.

Shipping Availability
Expedited Shipping available for the following select cities only: New York City and Chicago

Standard Shipping (3-8 Business Days)

Your order will be delivered within 3-8 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.

Shipping Availability
Delivery is available in the US only. We also ship to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, however, additional time required for delivery. Orders may be subject to delivery restrictions based on the item type, weight and size. P.O. box delivery is available.

Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here .

For our Terms of Use, click here .

Please note, this option may not be available depending on which warehouse fulfills your order. We apologize for the inconvenience.   

Express Shipping Within 2-3 Business Days

Your order will be shipped within 2 to 3 business days following the order confirmation. Additional business days may be required for delivery during peak selling periods.

Shipping Availability
Delivery is available in the US only. We also ship to US Territories, Alaska, Hawaii and APO/FPO/DPO, however, additional time required for delivery. Orders may be subject to delivery restrictions based on the item type, weight and size. P.O. box delivery is available.

Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here.

For our Terms of Use, click here.  

Please note, this option may not be available depending on which warehouse fulfills your order. We apologize for the inconvenience.   

Next Day Shipping Within 1-2 Business Days

Shipping within 1-2 business days for orders placed before 2 pm ET

Orders placed by 2 pm ET Monday to Friday will arrive the next business day (Monday to Friday). Orders placed after 2 pm ET on Thursday will be delivered on Monday. Orders placed after 2 pm ET on Friday or anytime on Saturday and Sunday will be delivered on Tuesday at the latest.

Next Day Shipping may not be available during peak selling periods. Delivery is not available for P.O. boxes, Alaska, Hawaii, US Territories, and APO/FPO/DPO addresses.

Certain items have transportation restrictions, and cannot be shipped to some locations. Read more here.

For our Terms of Use, click here.

We offer Ship to Store in select stores only. Just choose Ship to Store at checkout as your shipping option. You will receive confirmation by text message and email when your parcel is ready for pick-up. Your parcel will arrive to the selected store within 3-8 business days, Monday-Friday. You have 7 days to collect your parcel from the date it arrives to the H&M store, just remember to bring your pickup code as we are not able to hand over your parcel without it. You can search for the closest location in the checkout by typing in your zip code or city.

Ship to Store available in select stores only:

Westfield Topanga, Canoga Park, CA
Galleria Boulevard, Roseville, CA
Fig at 7th, Los Angeles, CA
Fashion Square Mall, Sherman Oaks, CA
Century City, Los Angeles, CA
The Oaks Mall, Thousand Oaks, CA
Irvine Spectrum Center, Irvine, CA
Danbury Fair, Danbury, CT
SoNo Collection, Norwalk, CT
Shops at Georgetown Park, Washington, DC
Orlando International Premium Outlets, Orlando, FL
Oglethorpe Mall, Savanna, GA
Michigan Avenue, Chicago, IL
Orland Square, Orland Park, IL
Fox Valley Center, Aurora, IL
Roosevelt Collection, Chicago, IL
Yorktown Center, Lombard, IL
Chicago Ridge Mall, Chicago, IL
Newbury Street, Boston, MA
Tangier Outlets at National Harbor, Oxon Hill, MD
Rivertown Crossings, Grandville, MI
Downtown, Detroit, MI
Paramus, Paramus, NJ
Newport Center, Jersey City, NJ
Smith Haven Mall, Lake Grove, NY
Roosevelt Field Mall, Garden City, NY
Green Acres Mall, Valley Stream, NY
86th Street 503, New York, NY
Staten Island Mall, Staten Island, NY
Fulton Street, Brooklyn, NY
Jamaica Center, Jamaica, NY
The Shops at Columbus Circle Time Warner Center, New York, NY 
Empire Outlets Staten Island, Staten Island, NY
589 5th Avenue, New York, NY
Herald Square, New York, NY
H&M Hudson Yards, New York, NY
Cross County, Yonkers, NY
Eastview Mall, Victor, NY
Beachwood Place, Beachwood, OH
Fashion Outlets at Market East, Philadelphia, PA
Stonebriar Centre, Frisco, TX
The Galleria, Houston, TX
Station Park, Farmington, UT
Southpark Mall, Colonial Heights, VA

Free Shipping to UPS Access Point™ Over $40

We'll automatically apply the free shipping at checkout.
For orders below $40, the $3.99 shipping and handling will be applied.

Shipping Within 3-8 Business Days
Your order will be delivered within 3-8 business days to the UPS Access Point™ location of your choosing. UPS will notify you via email when it's ready for pick-up. You will have 7 calendar days to retrieve your package.

Shipping Availability
Delivery is available in the US only. Orders may be subject to delivery restrictions based on the item type, weight and size.

What is UPS Access Point™?
UPS Access Point™ allows you to pick-up or drop off packages at neighborhood retailers, UPS stores or self-service lockers near your home.

How does it work?
At checkout, select “UPS Access Point” as your shipping method and enter your ZIP code. A list of your nearest participating locations will appear in a drop-down menu. Choose one and complete your purchase as usual.

When your package is delivered, UPS will notify you via email that it's ready for pick-up. A valid photo ID is required, refer to email for full identification requirements.

You'll have 7 calendar days to retrieve your package. After 7 days, the package will be sent back to H&M's warehouse and a refund will be issued.

Are there size limitations?
Packages can be no larger than 44 lbs. and a maximum size of 130 inches combined length and girth or 38 inches on the longest side.

For self-service lockers, packages can be no larger than 44 lbs. and a maximum size of 22 inches x 21 inches x 16 inches. If a package is too large for the locker, UPS will notify you via the phone number on the label to arrange an alternative delivery point. If you cannot be reached, the package will be returned to H&M's warehouse and a refund will be issued.

Order before 4pm for same-day pickup. We will send you an email and text message when your order is ready for pickup.

Please note: For the time being, this service is available for select customers near our H&M Herald Square, New York City, NY store location only. We are working on expanding this service to a store near you!

By placing an in-store pickup order, you agree to H&M’s Terms of Use and Privacy Policy found here and here, respectively.

Please note that all Free In-store Pickup orders can only be returned in stores. To learn more about this service and for FAQs, click here.