H&M MEMBERS EXPERIENCE MORE

The H&M Membership is a digital loyalty program where you'll get points on all your shopping, both in store and online. You'll also get special offers, rewards, exclusive event invitations and much more.   
 
Here you'll find all your digital receipts from your store and online purchases within 45 minutes.

Our membership is completely free of charge but you have to be 16 years old to become a member.

Your member ID can be found on your account page.

Your Bonus can be applied both at the checkout online by choosing Add to Bag, or in store by choosing Use in Store. Please note that choosing Use in store will start a 15 minute count down in which the voucher must be used. The Bonus amount is spread evenly across each item in your purchase, not on the total amount. This means if you return something you will be given a refund for the amount you paid for each individual item. 

Bonus vouchers will not be reissued if you make a return or exchange. The Bonus amount is spread evenly across each item in your purchase, so if you return one of several items you will be given a refund for the amount that you paid for each item. Exchanges are available in store only, where you will be given an exchange for an item of the same value to the one you are returning.

When shopping online
Select Pay later as your payment option at checkout. Using Pay later online will automatically activate Pay later for use in store.

When shopping in-store
If you've used Pay later online before and have the latest version of the H&M app, you are all set to use Pay later in store. Just show the cashier your QR-code. As soon as it's scanned, the purchase is registered.

If you've not used it online before, make sure that your H&M app is updated. Activate Pay later easily under My Account, where you find your member QR-code.

You can always check if Pay later is activated under My Account, by clicking on your member QR-code.

More information about Pay later and how to use the services online and in store can be found here.