Question 1

How do I choose my right size at H&M?

Accepted Answer

An easy way to calculate your size is to use our size guide. To access the size guide, simply open the product page of your choice and click on the provided 'Size Guide' link. This will provide you with all the essential sizing details you need. Happy shopping!  Please note that same size garments may still vary depending on fit. H&M follow the standard body measurement lists, based on average body measurements for all sizes.For some products we specify measurements in cm/inches on the product page to give you an understanding of the model or fit for that specific garment. Note that these measurements can vary a few centimetres up and down depending on the material used in its production.

Question 2

Why has H&M made changes to women sizes?

Accepted Answer

We have listened to your feedback and have adjusted our sizes on Womenswear to be in line with AU size measurements. Please check and select your size according to the measurements in the new size guide. (If you used to order a size 12 at H&M you could now order a size 10.)  To access the size guide, simply open the product page of your choice and click on the provided 'Size Guide' link. This will provide you with all the essential sizing details you need. Happy shopping!

Question 3

I received a garment labelled with a different size to my order?

Accepted Answer

During the transitional period we will have garments labelled in either old or new sizing, we will always send you what you ordered according to the measurements for NEW sizing. You may notice the garment label does not match the size you ordered, however the fit/measurements will match the size you requested so please try on. E.g. if you order a size 10, you may receive an item labelled size 12, as the measurements are in line with the new size 10.

Sizing