Question 1

What delivery options do I have?

Accepted Answer

STANDARD DELIVERYWe offer standard delivery across the Philippines. Enjoy free shipping on orders over PHP 2,499. For orders below that amount, a PHP 149 shipping fee applies.Your order will be delivered to your home or a chosen address within 6-12 business days depending on your location. (please note that delivery times are estimates and may vary during peak periods or inclement weather)  NCR: 6–8 business daysLuzon: 8–10 business daysVisayas: 9-10 business daysMindanao: 10–12 business daysPlease note that we do not offer delivery to any of our physical stores – click & collect services are currently unavailable.

Question 2

Who will deliver my parcel?

Accepted Answer

H&M online delivery is handled by J&T. You will receive an email or SMS prior to your parcel delivery from our partner.

Question 3

How can I track my parcel?

Accepted Answer

Once we begin packing your order, you’ll receive a shipping confirmation email with delivery details and a tracking link.You will also be able to track your order under ‘Orders’ when you sign in at My Account. or by visiting J&T website.

Delivery