Shopping at H&M

Delivery

Payments

Returns & refunds

Gift Cards

Product & Size

Legal & Privacy

Pick up at

Select a pickup store

You can only select one store per pickup order. 
Some items in your shopping bag may not be available at this store. To have them shipped to you instead, change the delivery method on the checkout page.

Change store?

Reset?

What are you looking for today?

Billing address

Delivery Address

Is this a valid address? Please take a second look and click on "OK" to proceed. In case of error, click on "Edit" to make necessary changes.

THIS ADDRESS CANNOT BE VERIFIED

Address

Order can't be delivered as requested

Sorry, we were unable to add your item to Favourites.

Unable to update favourites

Sorry, Favourites is full so we can't add this item. If you really want to save this item, please delete another item and try again.

Oops… Favourites is full

Your order has been changed

Pick-up in Store

Due to size and weight, shipping and return fees apply.

Ships separately due to its size. Shipping and return fees apply.

If you can’t find your district in the drop-down list, select “other districts“ and type your district in the Address 1 field

Please enter your Personal account number.

Find your 6-12 digits Personal account number on your DHL customer card or the DHL app.

We need more information about your delivery address to ensure you receive your order.

We’re unable to verify this address

Apologies, some items are unavailable but can be shipped. Please edit delivery details in the next step.

Enter your email address to proceed

Where would you like your order to be delivered?

Sorry, no H&M stores with in-store pickup nearby.

Please try a different postcode or delivery method.

Sorry, we can’t find any nearby pick up points or parcel lockers

Select your preferred delivery method

Split shipment

Parcel {0}

For some technical reason, the page cannot be viewed. Please try again, and if it still doesn't work, you can always contact customer service.

It’s not you, it’s us

My information

Click “Edit” and try another address or postcode.

New customer checkout

Express checkout

All orders

Press "Continue to Checkout" to adjust and finalize your order.

The following item(s) are no longer available for delivery due to the change in delivery address. They have been added to your favourites.

Order details

View order details

{0} item

{0} items

Some items might have multiple quantities

Checkout

Delete saved card

Are you sure you want to delete your saved card?

Select bank and click on "CONTINUE" to complete your purchase.

Select your bank

Payment

How would you like to pay?

This may take a few seconds, so please be patient. Don’t close the window or hit the back button

We are processing your Payment

THE SERVICE IS TEMPORARILY UNAVAILABLE

Prices have changed. By continuing to checkout, you agree to the updated price.

Invalid or already existing email.

Welcome back!

Create an account to track orders, returns and delivery updates.

My Account

Your account for everything H&M

Sign in to access your digital closet

You must be {0} years or older to create an account.

We will process your personal data in accordance with H&M’s {0}Privacy Notice{1}.

Sign in

You know how it is, suddenly it all stops, no signal, no communication - the system says no. Just take a deep breath and embrace a moment of slow fashion.

Sooner or later it happens

Discounts

Please enter the email address used to create your account, and we'll send you a link to reset your password.

Thank you, we have sent an email with instructions to reset your password. Please check your email and start the reset password process from the link. The link could be in your spam or junk folders.

Password reset link sent

Forgot password?

Welcome back! Sign in for faster checkout.

Welcome

Apologies, there is already an account using this email in another country. Please use another email or continue without signing in.

Please sign in with your email and password.

Login

General information

REGISTER

You will be refunded in the original payment method

Your order has been cancelled

Are you sure?

Cancellation might not be possible for the following reasons

Cancel order

Still can't find what you are looking for?

ORDER DETAILS

Choose your default payment method below. You can add new payment methods at checkout.

To be able to refund your returns for orders paid on delivery, please fill in your bank account details in the form below.

Bank account

Payment details

Allow Permission

{0} results within {1} {2} from your current location

When you have bought something online you´ll find it here.

Create an account

Password reset successful

You have 30 days from the date in this receipt to return or exchange the products you have purchased.

The refund will be made via the same payment method that was used for the initial purchase, except in the case of a gift receipt, in that case the refund will be made via a Merchandise Card. For the return it is essential to present this receipt and that the product is in the same conditions of purchase. For hygiene reasons, changes, returns of earrings, cosmetics, and underwear are not allowed. Returns are not accepted from the sale of Gift Cards or Merchandise Cards. Returns or exchanges can only be made in the same country of purchase. This guarantee does not affect consumer rights. To manage the issuance of your invoice send an e-mail to: invoice@hm.com⏎ We inform you that the data controller of the personal data you provide is Hennes & Mauritz, S.L. Your personal data will be processed in order to manage your purchase. Personal data will not be transferred to third parties, except legal obligation. The legal basis of the processing the performance of a contract. You have the right to access, rectify and erasure the data, as well as other rights, as detailed in the additional information on Data Protection, which you can consult at

STORE PURCHASE

Order

Confirm your subscription via the confirmation email we sent!

Rate & Review emails can be unsubscribed to through the link in the email.

Some items in your shopping bag may be unavailable at this store location. To have them delivered to your door instead, please change the delivery method during checkout.

Apologies, store pick-up is limited to one location per order.

Select store

To find the nearest H&M stores, please ensure location services are enabled.

Location services are turned off.

Unable to load content. Please try again later or contact Customer Service.

Unable to locate stores in this area. Search another location for options nearby.

To locate the nearest H&M store, please turn on Location Services.

Find a store

Show only stores where the product is in stock

Find in store

Store availability

Select department.

Item ships for {0} with next-day delivery. Free store pick-up is also available.

Ships for {0} in {1}-{2} business day(s). See eligibility at checkout. Free in-store pickup is also available.

Available in this store

Exceptional store hours.

Selected store:{0}

Filter

Select market

Exception dates

Opening hours

YOU'RE ABOUT TO CHANGE LOCATION

The content of this site is copyright-protected and is the property of H&M Hennes & Mauritz AB.

en_hk

Checkout | H&M

Hong Kong (English)

Instance with id b1c827b1-8c4b-4ddf-adfd-71e7ecef946b and run modes [cloud, eu, default, prd, s7connect, crx3, eu4, samplecontent, publish, crx3tar]

Instagram

TikTok

Spotify

Youtube

Pinterest

Facebook

Please provide your date of birth for a better membership experience.

Item not added to Favourites

By clicking ‘Become a member’, I agree to the H&M Membership {0}Terms and conditions{1}.

To give you the full membership experience, we will process your personal data in accordance with the H&M's {0}Privacy Notice{1}.

Become a member — don’t miss out on deals, offers, discounts and bonus vouchers.

About the H&M Gift Card

Gift Card Terms & Conditions

Merchandise Card Terms & Conditions