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Enter the order number found in the order confirmation email

Our Customer Service teams are working hard to help you. For a faster response, please check out our FAQ.
Please note, we are experiencing longer delivery times due to extra safety precautions being taken at our warehouse. Thank you for your patience.

OPENING HOURS
Monday - Sunday: 9 am - 8 pm

CALL US
800 906 312 (free of charge + landline call charges (mobile prices may vary))
For phone support, we are available Monday – Sunday: 9 am – 8 pm 

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Feel free to send us an email by clicking the link here. (for English) and here (for Chinese) We aim to reply within 24 hours.
*Please note that our email customer service provides both English and Traditional Chinese.

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