Question 1

Card payment

Accepted Answer

We accept cards with Visa symbol, American Express symbol and Master cards with Adyen. Encrypted transaction for your safetyH&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.   Please note, that for your safety our Customer Service is not able to place orders with card payment.  For more information about card purchases please read about 3d secure and our Privacy Notice.  Debit at dispatch of your orderIf the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we dispatch your order.  If the card transaction is not approved your order will be cancelled. Please contact your bank or card provider if you have any questions about this.  For more information about returns and refunds, click here.  For our Terms & Conditions, click here.

Question 2

Apple Pay

Accepted Answer

Apple Pay is available when shopping on Apple devices and online in Safari.Before you can use Apple Pay, you must activate it in your Apple account and device.Making a purchase using Apple Pay: Select Apple Pay as your payment method in checkout. Confirm the payment on your Apple device. You'll be directed to hm.com when your order and payment are completed.

Payments