Returns & refunds
If you are not satisfied with your order you have 30 days after receiving it to make a return. Items must be in good condition with all the labels attached. For more information check our terms and conditions.
TO RETURN AN ONLINE PURCHASE
HERE'S HOW:
- REGISTER A RETURN
Click on "Register return" and click the items you wish to return. - SELECT THE METHOD
Select the courier or return method. - HANDLING INSTRUCTIONS
Follow the instructions provided in the portal for your chosen return method.
You will be refunded through the same payment method that you used to make the purchase.
If you send your return by post, please allow 14 days for your return to reach the warehouse.
If more than 14 days have passed and your return is not registered, please contact Customer Service.