Question 1

Card payment

Accepted Answer

We accept cards bearing the MasterCard and Visa symbol.Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication.Encrypted transaction for your safetyH&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security ofany sensitive information. Read more in our Privacy NoticeDebit on dispatch of your orderOnce your card payment is approved, the amount will be reserved right away, and you’ll receive an order confirmation via email. Your card will only be charged when your order is dispatched.If the transaction isn’t approved, your order will be cancelled. For any questions, please reach out to your bank or card provider.

Question 2

Apple Pay

Accepted Answer

Apple Pay is available when shopping on Apple devices and online in Safari.Before you can use Apple Pay, you must activate it in your Apple account and device.Making a purchase using Apple Pay: Select Apple Pay as your payment method in checkout. Confirm the payment on your Apple device. You'll be directed to hm.com when your order and payment are completed.

Question 3

Cash on delivery

Accepted Answer

You can pay in cash when your parcel is delivered. Just make sure you're logged into your registered account to select this payment method—Cash on Delivery isn’t available for guest checkouts.The maximum order amount for Cash on Delivery is RM 5000. Payment should be made in cash directly to the courier upon delivery. We recommend preparing the exact amount to ensure a smooth transaction.

Payments