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H&M wants to give you a special treat on your birthday

If you are not satisfied with your order you have 30 days after receiving it to make a return. Items must be in good condition with all the labels attached.
For more information check our <a href="https://www2.hm.com/en_asia1/customer-service/legal-and-privacy/terms-and-conditions.html">terms and conditions.</a> 
 TO RETURN AN ONLINE PURCHASE
If you do decide to make a return, simply fill out the Return Form included in your parcel and send the items back to us. &nbsp;

Free returns
<a href="https://www2.hm.com/content/dam/Customer-Service/returns-note/20180223_EN_MY_Return%20Form.pdf">Click here</a>&nbsp;to print an empty Return Form in case you lost the one in the parcel.
Visit&nbsp;<a href="https://connectrl.ups.com/hmreturns/">UPS.com</a>&nbsp;for details on how to print a return label, book your return, and schedule a pick-up.

Free returns.
You can easily return items either by arranging a home collection or dropping off your parcel.
&nbsp;<a href="https://connectrl.ups.com/hmreturns/">Visit UPS.com</a>&nbsp;for details on how to print a return label, book your return, and schedule a pick-up.

Returns

You will be refunded through the same payment method that you used to make the purchase.
It will take approximately 28 working days for refund processing of your returned parcel. Once we have received your parcel in our warehouse, we will refund the value of your returned items to the same card initially used for the purchase.
Please note, that H&amp;M will not be able to refund any additional charges, such as import taxes/customs duties, or cross border fees, applied by your local customs office or bank.
If more than 28 days have passed and your return is not registered, please contact <a href="https://www2.hm.com/en_asia1/customer-service.html">Customer Service</a>.

Please allow up to 28 days for your refund to be issued.
Your delivery fee will be refunded if you return all items in your order. Once we have processed your return in our warehouse, we will send you an email as notice of cancellation.
If you have not received your return email after 28 days, please contact us with your order number and our team will be happy to help!

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