The gift of choice
The H&M Gift Card is the ideal present for any occasion. A gift that lets loved ones select their desired piece from our curated collection.
Our gift cards are available in stores.
Essential info
- Go shopping: Use your gift card in the country of purchase, at any H&M and H&M HOME location. Gift cards cannot be used for online purchases.
- Flexible payments: Enjoy the convenience of full or partial payments using your H&M Gift Card.
- Balance transparency: Your remaining balance will be displayed on your receipt after each transaction.
- Effortless reloading: Top-up your physical gift card at any H&M store.
Check your Gift Card balance
You will find the Gift Card number and PIN code on the back of your physical Gift Card or Merchandise Card. Scratch the grey box on the back to reveal it.
If you have an e-gift card, you will find the Gift Card Number and PIN code in the email to which the e-gift card was attached.
If you have any questions, please contact Customer Service.
1. General
These terms and conditions apply to H&M Gift Cards purchased in our H&M stores via our business partner SVS UK Limited (“H&M Gift Card”) and to our H&M Merchandise Cards ("H&M Merchandise Card"). By purchasing a H&M Gift Card, or using the H&M Merchandise Cards, you accept these terms and conditions (“Terms and Conditions”). H&M reserves the right to interpret, modify, or terminate the Terms and Conditions without notice. The most recent Terms and Conditions will always be posted at hm.com.
H&M Gift Card and H&M Merchandise Card may be used in H&M stores in the country where the card was bought or where the H&M Merchandise Card was issued. Gift cards cannot be used for online purchases. You can use the H&M Gift Card and H&M Merchandise Card to pay for the full value or part of the value of your selected item(s). The receipt will always show the current balance of your H&M Gift Card. In addition, you can always check your current balance online at hm.com, in an H&M store or by contacting customer service (see below).
Find our Privacy Policy in full here
2. Validity
Each purchase of H&M Gift Card is limited to a maximum value of Rs50,000. The minimum value for H&M Gift Card is Rs500. You can increase the balance of your physical H&M Gift Card by purchase of additional credit in any H&M store in the country where the card was bought.
H&M Gift Card is valid for 1 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Gift Card cannot be used for purchase, reactivated nor can the unused remaining value be refunded.
The H&M Gift Card can be used until the balance of the card is zero. If the balance of the card is zero for three months, the H&M Gift Card is invalid and cannot be activated or used again.
H&M Merchandise Cards are valid for 1 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Merchandise Cards cannot be used for purchase nor can the unused remaining value be refunded.
The H&M Merchandise Cards can be used until the balance of the card is zero. If the balance of the card reaches zero, the H&M Merchandise Card is invalid and cannot be activated or used again.
3. Return
H&M Gift Card or H&M Merchandise Cards cannot be exchanged for cash.
4. Limited Liability
H&M cannot be held liable for H&M Gift Card or H&M Merchandise Card once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your H&M Gift Card and H&M Merchandise Card as cash.
5. Privacy Policy
H & M Hennes & Mauritz GBC AB, is acting as the party responsible for all personal data that you provide H&M with. H&M therefore has a Privacy Policy outlining how your personal data will be processed and protected. You will find our Privacy Policy in full here.
6. Customer Service
Contact Details: H&M Customer Service
Contact Customer Service
7. Limited Liability
H&M can not be held liable for H&M Gift Cards or H&M Merchandise Cards once activated, which subsequently are lost, stolen, inactivated or damaged. Treat your H&M Gift Cards and H&M Merchandise Cards as cash.
8. Company information
H & M Hennes & Mauritz Pvt. Ltd.
Registered office: A-Wing, 2nd Floor, D-3, District Centre Saket, New Delhi – 110017, India
Registered number: CIN- U74140DL2013FTC262231
SVS
Stored Value Solutions UK Ltd
West One, Bruntwood Offices 2nd Floor,
114 Wellington Street, Leeds LS1 1BA, UK
reg. no. 372019303100021