Due to high demand our deliveries are taking longer to reach you.
You will receive an email when your parcel leaves our warehouse but it is taking longer than usual for your tracking information to update.
Once your parcel is out for delivery with your courier, you can follow the progress with the tracking link provided in your shipping email.
Thank you for your patience.
As soon as we start packing your order we will send you an email with the delivery information and a link to track your order online.
You will also be able to track your order under My shopping when you log in at My Account.
We start processing your order quickly which means we can’t make any changes once it’s confirmed. This includes changing the delivery address or delivery option.
However you may be able to cancel your order and place a new one instead as we have a short grace period after the order is confirmed.
Sign in to My Account and view your online orders under My Purchases. If the ‘Cancel Order’ button is visible, you can select this option and your order will be cancelled. If the button is not visible, it is too late to cancel your order as processing has begun. Should you need to, you can find out about return options instead here.