Question 1

Girls Ribbed Set Sizes 8Y-14+ Years

Accepted Answer

Girls Ribbed Set Sizes 8Y-14+ YearsProduct nr:1044037 (found on wash label)Price: $38.40 CADDefect: The 2 piece set was mistakenly sold online under the category and description “Pajamas.” The Set has a relaxed fit and therefore does not meet Health Canada’s Children’s Sleepwear Regulations for the flammability of children’s sleepwear. Hazard exists if the garments are used as pajamas, because they do not meet the standard for the flammability of children’s sleepwear, they pose a risk of burn injuries to children.Children’s pajamas are required to be snug fitting (ages 9 months and older). Loose-fitting children’s sleepwear can contact ignition sources such as stove elements, candles, and matches more readily than tight-fitting sleepwear, and once ignited will burn rapidly. Sold exclusively on hm.com. H&M is contacting all purchasers directly.  What to do? For your child’s safety, do not use the top or bottom of the set as sleepwear. Contact H&M Customer Service by phone or online to assist with processing and answer any questions.• Toll-free number (855) 272-7007 Mon - Monday – Sunday: 8am – 11pm (EST)• Online at Customer Service | Help & Support | H&M Canada (hm.com)There have been no reports of injuries.

Question 2

Hair clip with led light 08-12-2021

Accepted Answer

Hair clip with led lightProduct nr:1008955Price: $12.99 CDDefect: The battery compartment of the hair clip may break, leaving the alkaline batteries (2pcs) accessible.Hazard: There is a risk that a child may put the batteries in the mouth, nose, or ears, and consequently could suffer severe internal injuries. What to do? Immediately stop using the product. Contact H&M Customer Service to arrange a pre-paid mailer to return the product.H&M Customer Service Online www.hm.comThere have been no reports of injuries. The hair clip has been sold at the children department in H&M stores from July through November 1, 2021

Question 3

Girls Pajama Tops with 3D textile ears and bow trim.  15-07-2019

Accepted Answer

Product numbers: P/N 0494860 & 0537645You will find the P/N on the wash labelPrice: $29.99 & $14.99Sizes: 2Y-10YHazard The pajama tops fail to meet the flammability standard for children’s sleepwear, posing a risk of burn injuries to children.Remedy Customers should immediately stop using the pajama top. The pajama bottoms are not included in the recall.Contact the H&M Customer Service Center to arrange for a mailing label to return the top of the pajamas for a full refund and receive a $20 H&M Gift Card.For more information, please contact Customer Service.H&M Customer Service Online www.hm.com

Recalled items