Please keep an eye on our Store Locator to find out what time your local store is open.

The health and safety of our customers and colleagues continues to be our number one priority, and we will continue to comply with the government’s guidance on managing the risk of Covid-19 in our stores and taking all the necessary steps involved. We ask that customers wear a face covering in stores where it is required to do so.

Examples of some of these measures will include increased hygiene, cleaning routines and social distancing guidelines.

We also have adapted in store operations such as limiting the number of tills accepting cash, plexi screens for till points and we will be operating with a limited number of fitting rooms.

Where our stores were closed or you are unable to travel to them, we have extended our returns policy so you can return store purchases within 28 days once the local restrictions are eased.  

For our stores opening on May 17th you will have until June 13th to return any store purchases.

Due to high demand our deliveries are taking longer to reach you. You will receive an email as soon as your parcel leaves our warehouse but it may take longer than usual for your tracking information to show.

Once your parcel is out for delivery with your courier, you can follow the progress with the tracking link provided in your shipping email.

Your order should be delivered within 8-10 business days so if your tracking has not updated by the last day, please get in touch so we can help.

We are doing everything we can to process returns as soon as possible. With our additional health & safety measures and increased demand, this might take a little longer than usual. We aim to refund all online orders within 14 days of you returning the items.

If you have tracked your parcel after 14 days and can see it has reached the warehouse, please contact us with the return tracking information, order number and the item(s) you are returning so we can assist you further.