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You can chat with our Virtual assistant 24/7 for answers to frequently asked questions and be put through to a live agent if you need more help during our opening hours below.

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03 44 736 9000
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Opening Hours
Monday - Friday: 8am - 9pm
Saturday: 9am - 6pm
Sunday: 9am - 5pm

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If you have placed an order using our H&M instalment credit option and wish to make a complaint, please click here.