Question 1

Product safety recall: Clasp beaded bracelet. 16-08-2023

Accepted Answer

Clasp beaded braceletProduct number: 1163609Order: 498512,433537,498564,433538,482859Defect: The limit of lead is too high in the bracelet and violates the REACH Regulation.Hazard Lead: is a substance that poses risks to people’s health and the environment. Levels of exposure can cause damage to people and wildlife. What to do? Immediately stop using the product and return it to nearest H&M store for full refund or contact hm.com. No receipt is needed.There have been no reports of incidents or injuries. The bracelet has been sold in our stores at the Men’s department and at hm.com from 2022-12-28 to 2023-07-11.

Question 2

Product safety recall: Hair clip with led light 08-12-2021

Accepted Answer

Hair clip with led light Product nr:1008955 Price: £5.99 Defect: The battery compartment of the hair clip may break, leaving the alkaline batteries (2pcs) accessible. Hazard: There is a risk that a child may put the batteries in the mouth, nose, or ears, and consequently could suffer severe internal injuries. What to do? Immediately stop using the product and return it to nearest H&M store for full refund or contact hm.com. No receipt is needed. There have been no reports of incidents or injuries.  The hair clip has been sold at the children department in our stores and at hm.com from 23 July to 29th October 2021   Local contact information  Phone: 03447369000 customerservice.uk@hm.com

Recalled items