Seen something you like and got inspired by? Use Visual Search in the H&amp;M app to explore what we have to offer by using your own photos or screen prints. It recognizes patterns, colors, items, and gives you a list of matching or similar items in stock! &nbsp;
HOW TO VISUAL SEARCH:
1. Open the H&amp;M app on your smartphone
2. Tap the camera icon on the top right corner
3. Snap or upload a photo from your library
4. Crop the image if you want to set focus on a specific area
5. Tap search to upload your photo or screen print
6. View a list of similar or matching items in stock at hm.com
7. Filter or sort to refine your search result &nbsp;
<a href="https://apps.apple.com/gb/app/h-m-app/id834465911?ign-mpt=uo%3D4" target="_blank" style="background-color: rgb(255,255,255);">Download H&amp;M app (iOS)</a> 
<a href="https://play.google.com/store/apps/details?id=com.hm.goe" target="_blank">Download H&amp;M app (Android)</a>

Can’t find your size in store or want to know if an item is available in more sizes and colors? Use the Scan feature in the H&amp;M app to find out! &nbsp;
HOW TO SCAN
1. Open the H&amp;M app on your smartphone
2. Tap the scan icon (barcode) on the top right corner
3. Direct your smartphone towards the price tag of the item you want to know more about
4. To scan the item, make sure to fit the barcode in the frame
5. The product page will appear if the scanned item is available at hm.com
6. If available, you can buy the item online or check if it’s available in any of our stores by using the “Find in store” feature.&nbsp;
7. If the item is unavailable online, you will receive a notification message on your screen &nbsp;
<a href="https://itunes.apple.com/au/app/h-m-app/id834465911?mt=8" target="_blank">Download H&amp;M app (iOS)</a>
<a href="https://play.google.com/store/apps/details?id=com.hm.goe" target="_blank">Download H&amp;M app (Android)</a>
&nbsp;

Found an item online and want to know if it’s available in store? Use the “Find in store” feature to find out! &nbsp;
HOW TO USE FIND IN STORE:
1. Open the H&amp;M app on your smartphone or visit hm.com on any device
2. Navigate to the item of interest
3. Locate “Find in store” on the product page. “Find in store” is located below the color swatch (Please note, if the item is sold out in store or only available online, the Find in store button will be greyed out).
4. Select “Find in store”
5. Search by text or map to check the items store availability in a specific area, city or store.
6. View a list or map view of all the stores that have the item in stock. Here you’ll also see which sizes that are available in each store, as well as the opening hours and address. &nbsp;
Please note that items can sell out quickly and the stock inventory is just an estimate.&nbsp; Please visit the store to know for sure. Best of luck!
&nbsp;

Discount codes can either be added in the shopping bag or in checkout.
If you are an H&amp;M Member you can see all your active Member discounts on your 'My Account' page. As long as you are signed in. there will be a section at the shopping bag where you can select the discount you want to apply.
To find out more about discounts click <a href="https://www2.hm.com/en_gb/customer-service/shopping-at-hm/discounts-offers.html">here</a>!

We start processing your order quickly which means we can’t make any changes once it’s confirmed. This includes changing the delivery address or delivery option.&nbsp;
However you may be able to update these details with the courier directly or cancel your order and place a new one instead as we have a short cancellation window after your order is confirmed.&nbsp; 
Sign in to My Account and view your online orders under My Purchases. If the ‘Cancel Order’ button is visible, you can select this option and your order will be cancelled. If the button is not visible, it is too late to cancel your order as processing has begun. Should you need to, you can find out about return options instead <a href="https://www2.hm.com/en_gb/customer-service/returns.modal.html" class="underline overlay-trigger">here</a>.

An item added to your shopping bag is saved for 7 days but it is not reserved for you.&nbsp;If an item is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout.&nbsp;

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