Question 1

Why do I need to provide my phone number when placing an order online?

Accepted Answer

Your phone number is collected at checkout so we can update you on your order or delivery status. Please check our terms & conditions here on how text communication is used.

Question 2

Where in the store should I go to pick up my order?

Accepted Answer

Your email notification that you receive when your order is ready for pickup will specify which department and floor you can find your order.

Question 3

Can someone else pick up my order?

Accepted Answer

Yes, you can have someone else pick up your order on your behalf. Forward them the pick-up confirmation email containing the pin code. You must also provide them with your photo ID or credit card to pick up the order. Screenshots of your photo ID or credit card are not accepted.

Free In-Store Pickup