Shopping at H&M

Payments

Delivery

Returns & Refunds

Gift Cards

Product & Size

H&M Loyalty Program

Legal & Privacy

Pick up at

Select a pickup store

You can only select one store per pickup order. 
Some items in your shopping bag may not be available at this store. To have them shipped to you instead, change the delivery method on the checkout page.

Change store?

Reset?

What are you looking for today?

Billing address

Shipping Address

Is this a valid address? Please review and click on "OK" to proceed. In case of error, click on "Edit" to make any changes.

THIS ADDRESS CANNOT BE VERIFIED

Address

Discover all the benefits of your H&M Membership in-store. Simply add your preferred H&M Member ID method below and start earning points at checkout.

To change or add a new ID method, you can easily remove an existing one.

Remove H&M member ID

H&M Member ID

Get 1 point for every $1 you spend online, in-store when you scan your member ID, and in the H&M app. 200 points = $5 Reward

Members enjoy special prices, exclusive discounts and early access to shopping events & more!

: Sign up today and receive 10% off your first purchase.

Order cannot be delivered as requested

Sorry, we were unable to add your item to Favorites. Please try again later.

Unable to update favorites

Sorry, Favorites is full so we can't add this item. If you really love this item, delete one of your saved items to make room!

Oops… Favorites is full

Your order has changed

Pick up in-store

Due to size and weight, shipping and return fees apply.

Ships separately due to its size. Shipping and return fees apply.

If you can’t find your district in the drop-down list, select “other districts“ and type your district in the Address 1 field

Please enter your personal account number.

Find your 6-12 digit personal account number on your DHL customer card or in the DHL app.

Please enter a valid postal code (i.e. {0})

We need more information about your delivery address to ensure you receive your order.

We’re unable to verify this address

Some items are unavailable in this store but can be shipped. Please edit shipping details in the next step.

Select delivery method for items not available in store.

Enter your email address to proceed

Where would you like your order to be delivered?

Sorry, no H&M stores with in-store pickup nearby.

Please try a different ZIP code or delivery method.

Sorry, we can’t find any nearby pickup points or lockers

Select your preferred shipping method

Split shipment

Package {0}

For some technical reason, the page cannot be viewed. Please try again, and if it still doesn't work, you can always contact customer service.

It’s not you, it’s us

Shipping

My Information

Click “Edit” and try another address or ZIP code.

New customer checkout

Express checkout

All orders

Tap here to view or edit your payment settings.

Press "Continue to Checkout" to adjust and finalize your order.

The following item(s) are no longer available for delivery due to the change in shipping address. They have been added to your Favorites.

Order details

View order details

{0} item

{0} items

Some items might have multiple quantities

Checkout

Delete saved card

Are you sure you want to delete your saved card?

Select bank and click on "CONTINUE" to complete your purchase.

Select your bank

Payment

How would you like to pay?

This may take a few seconds, so please be patient. Don’t close the window or hit the back button

We are processing your payment

THE SERVICE IS TEMPORARILY UNAVAILABLE

Prices have changed. By continuing to checkout, you agree to the updated price.

Invalid or existing email.

Welcome back!

Receive Member offers, earn points, track orders

My Account

Your account for everything H&M

Collect, use, store and commission of the personal data(required)

By continuing, you agree to the {0}H&M Membership Terms & Conditions{1}.

Sign in to access your digital closet

Become a Member — you'll enjoy exclusive deals, offers, invites and rewards.

You must be {0} years or older to create an account.

Transfer of personal data to other countries(required)

Our emails contain tracking technologies to analyze recipient actions for personalizing additional communications. For more information, please see our {0}Privacy Notice{1}.

Sign in

You know how it is, suddenly it all stops, no signal, no communication - the system says no. Just take a deep breath and embrace a moment of slow fashion.

An error has occurred

Become an H&M member

Discounts

Please enter the email address used to create your account, and we'll send you a link to reset your password.

Thank you, we have sent an email with instructions to reset your password. Please check your email and start the reset password process from the link. The link could be in your spam or junk folders.

Password reset link sent

Forgot password?

If you would like to manage your Pay Later purchases here, you'll need to allow Klarna to share your H&M orders and payment status.

Would you like to see your Pay Later purchases here?

As soon as you have a purchase to pay, you’ll find it here.

You have no outstanding payments

Klarna payments

Welcome back! Sign in for faster checkout.

Sign in with your email or sign up to become an H&M Member.

Welcome

Apologies, there is already an account using this email in another country. Please use another email or continue without signing in.

Please sign in with your email and password.

Login

General information

Checkout faster next time and access your order history

Register

A refund will be issued to the original payment method

Your order has been cancelled

Are you sure?

Cancellation might not be possible for the following reasons

Cancel order

Still can't find what you're looking for?

ORDER DETAILS

H&M Members can enjoy the flexibility of paying for in-store purchases up to 30 days later with Klarna. Just activate this feature and confirm your billing address to get started.

How Pay Later works in stores

Shop in-store, pay in 30 days with Klarna

Choose your default payment method below. You can add new payment methods at checkout.

To be able to refund your returns for orders paid now delivery, please fill in your bank account details in the form below.

Bank account

Payment details

Are you sure you want to change your email?

Allow Permission

{0} results within {1} {2} from your current location

When you have bought something online you´ll find it here.

Add more info to earn more points

Create an account

Hope you found something nice in our store and thank you for signing up! Set your password below to get started.

Set password

Password reset successful

Store purchase

You have 30 days from the date in this receipt to return or exchange the products you have purchased.

The refund will be made via the same payment method that was used for the initial purchase, except in the case of a gift receipt. In that case, the refund will be made via a Merchandise Card. For the return, it is essential to present this receipt. Products must also be in the same condition of purchase. For hygiene reasons, returns of earrings, cosmetics, and underwear are not allowed. Returns are not accepted from the sale of Gift Cards or Merchandise Cards. Returns or exchanges can only be made in the same country of purchase. This guarantee does not affect consumer rights. To manage the issuance of your invoice, send an email to invoice@hm.com⏎ We inform you that the data controller of the personal data you provide is Hennes & Mauritz, S.L. Your personal data will be processed in order to manage your purchase. Personal data will not be transferred to third parties, except legal obligations. The legal basis of the processing is the performance of a contract. You have the right to access, rectify and erasure the data, as well as other rights, as detailed in the additional information on Data Protection, which you can consult at

STORE PURCHASE

Order

Confirm your subscription via the confirmation email we sent!

You can unsubscribe to the Rate & Review emails by clicking on the link in the email.

Some items in your shopping bag may be unavailable at this store. To have them shipped to you instead, please change the delivery method in checkout.

Apologies, store pickup is limited to one location per order.

Select store

To find the nearest H&M stores, please enable location services.

Location services are turned off.

Unable to load content. Please try again later or contact Customer Service.

Unable to locate stores in this area. Search another location for nearby options.

To locate the nearest H&M store, please turn on Location Services.

Find a store

Show only stores where the product is in stock

Find in store

Store availability

Select department.

Check to enable 'Free pickup' at {0} for this product.

Tap to confirm {0} for free in-store pickup.

Item ships for {0} with next-day delivery. Free in-store pickup is also available.

Ships for {0} in {1}-{2} business day(s). See eligibility at checkout. Free in-store pickup is also available.

Available in this store

Exceptional store hours.

Selected store:{0}

Filter

Select market

Exception dates

Opening Hours

YOU'RE ABOUT TO CHANGE COUNTRY

The content of this site is copyright-protected and is the property of H&M Hennes & Mauritz AB. H&M is committed to accessibility.  That commitment means H&M embraces WCAG guidelines and supports assistive technologies such as screen readers.   If you are using a screen reader, magnifier, or other assistive technologies and are experiencing difficulties using this website, please call our TOLL-FREE support line (855-466-7467) for assistance.

en_us

Become a member today and get exclusive benefits!

Instance with id b1c827b1-8c4b-4ddf-adfd-71e7ecef946b and run modes [cloud, default, prd, am1, s7connect, crx3, samplecontent, publish, am, crx3tar]

Bug bounty program